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Ken Garff Lexus of Santa Barbara

Santa Barbara, CA

not yet
rated
424 Reviews

350 Hitchcock Way

Santa Barbara, CA

93105

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Showing 424 reviews

October 21, 2018

Great Service at DCH Lexus I have owned my first Lexus for two years. I've been very happy with the car and service I receive at this Santa Barbara car dealership. The employee More

by TheresaL
Recommend Dealer
Yes
Employees Worked With
Efrain Lopez
Oct 22, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the great review! We are so proud that we continue to provide you positive experiences and incredible vehicles. We appreciate your recommendation as well. Come again soon.

October 11, 2018

I just bought my 4th Lexus! Excellent sales and service Since moving to the Central Coast this Santa Barbara Lexus dealership has felt like home. They are professional, service-oriented and have made purcha More

by kschafer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Bishop, Phuong Pham, Tony Rucker, James Porter, Yhaya Harb
Oct 12, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the great feedback! We are happy to hear that you enjoyed your experience with us and that our services met your needs. We strive to provide a comfortable experience for all of our guests and are glad we could do that for you. We hope to see you again soon.

October 08, 2018

Great service. 5* service and communication. Requested a loaner and it was available for the entire time of servicing our car. Thanks DCH and Derek for your attent More

by mjp
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
Oct 08, 2018 -

Ken Garff Lexus of Santa Barbara responded

We are happy to provide an easy buying experience for you. We strive for quality service, and dedicated employees like Derek make it happen. We hope to see you again in the future.

October 04, 2018

Great sero Great service, really willing to go that extra mile to satisfy. Very nice people there. They make you feel comfortable while trying to purchase a vehi More

by Pwr888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi, Efrain Lopez, Sam Tokhi
Oct 05, 2018 -

Ken Garff Lexus of Santa Barbara responded

We appreciate the 5-star review and hope that you’ll visit us again soon!

October 02, 2018

Love my Lexus & appreciate my service agent Love my Lexus, love the service & care given @ Santa Barbara Lexus, but most of all my service agent Derek Bishop has always been an important & posit More

by jovial
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
Oct 03, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the awesome review! We appreciate the kind words and hope to keep your loyalty for many years to come.

September 24, 2018

IS300 2018 It’s too easy to buy a Lexus compared to other dealerships. They are patient, honest and make you feel like you’re part of their family. I was a dif More

by Kris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Gaetz, James Porter
Sep 25, 2018 -

Ken Garff Lexus of Santa Barbara responded

We are happy to provide an easy buying experience for you, Kris! We appreciate the kind words and hope to keep your loyalty for many years to come. Enjoy your purchase!

September 10, 2018

Service Department I have always gotten terrific service at DCH Santa Barbara. Edward has always gone above and beyond. We have two cars under his care. Just going to More

by SB boy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Simeon, Phuong Pham, Tony Rucker
Sep 13, 2018 -

Ken Garff Lexus of Santa Barbara responded

We’re delighted by your review! Thank you for the kind words about Edward, and we look forward to the next opportunity to provide you with great service!

September 05, 2018

Great Experience Buying a New Car I recently bought a new car from DCH Lexus of Santa Barbara. I had pretty specific requirements of what I wanted. I worked with Glauco Pergolizzi at More

by Happy New Car Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glauco Pergolizzi
Sep 05, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you so much for the 5-star review! We are happy that Glauco was able to help you and go the extra mile to make the process work best for you. We look forward to seeing you soon.

September 05, 2018

Lexus service and extended warranty I would just like to commend DCH Lexus for their incredible service department. I bought my Lexus with the extended warranty and have been so impresse More

by Teresa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Simeon
Sep 07, 2018 -

Ken Garff Lexus of Santa Barbara responded

Teresa, we are grateful for this wonderful review and your kind words about Edward! It was our pleasure to provide you with top-notch service and appreciate your recommendation!

August 05, 2018

Excellent Our dealer and service Dept. Of choice for over 12 years! We have a 2007 and a 2010 RX350, well cared for By the gentlemen mentioned! More

by Careful consumers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Simeon, Phuong Pham
Aug 07, 2018 -

Ken Garff Lexus of Santa Barbara responded

Thank you for the fantastic review! We truly appreciate your business.

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