Ken Garff Lexus of Santa Barbara
Santa Barbara, CA
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Always a happy customer Always a great experience with Lexus of Santa Barbara. We live in Oxnard, but enjoy driving up here to service our Lexus. Efrian and his guys always Always a great experience with Lexus of Santa Barbara. We live in Oxnard, but enjoy driving up here to service our Lexus. Efrian and his guys always makes us feel welcomed. Thank You! More
Service Department They are always helpful and efficient! Phuong and Edward are both great, they get me and out and keep me informed if there is ever an issue. They are always helpful and efficient! Phuong and Edward are both great, they get me and out and keep me informed if there is ever an issue. More
Lexus 350Es Great experience with Glauco he is not pushy, very informative, and makes you feel comfortable and make your own decision. I would highly recommend t Great experience with Glauco he is not pushy, very informative, and makes you feel comfortable and make your own decision. I would highly recommend this dealership amd Glauco. More
Great customer service. Glauco was awesome. Love my new to me Lexus. Great price, and took car of some not so minor issues with the car. Really couldn't be happier with th Glauco was awesome. Love my new to me Lexus. Great price, and took car of some not so minor issues with the car. Really couldn't be happier with the service. More
Great Experience! My sales person, Glauco, was extremely professional and very knowledgeable. I was in the market for a certified pre-owned RX 350 as I was very unhapp My sales person, Glauco, was extremely professional and very knowledgeable. I was in the market for a certified pre-owned RX 350 as I was very unhappy with my 2016 Toyota RAV4. He contacted me right away when one came in that he felt would be what I might want.....he was right! I love my car!! Glauco (and Erika, my paperwork gal) did everything to ensure the process went smoothly. I'm still getting used to all the bells and whistles but I know that Glauco is available if I need him. I will definitely be back when the time comes. More
Red Carpet treatment We drove down from Morro Bay to look at a Lexus RX450H. We purchased the car because the service was above excellent! Robin helped us and she was know We drove down from Morro Bay to look at a Lexus RX450H. We purchased the car because the service was above excellent! Robin helped us and she was knowledgable and friendly. There was never any pressure and we felt comfortable. Looking forward to our next purchase, this dealer has done everything right. More
Michel Courvill is a great salesman, Mr Ayyoub an awesome GM I just returned to Virginia after spending a weekend looking at used cars in the Santa Barbara vicinity for my daughter. Our good fortune led us to I just returned to Virginia after spending a weekend looking at used cars in the Santa Barbara vicinity for my daughter. Our good fortune led us to Michel "Mike" Courville, an extraordinary salesman and a great guy. My daughter and I instantly trusted Mike and knew that he understood what we wanted and that he would do his utmost to sell us the right car for the best price. He did. We ended up with the perfect preowned car for my daughter. I must also compliment the GM Alexander Ayyoub for providing us with excellent service. Mr. Ayyoub is a down to earth, nice person. My Ayyoub was extremely fair and helpful. He runs a very friendly and well organized dealership. I would never hesitate to do business with Mr. Ayyoub and his staff again. I highly recommend the DCH Lexus dealership of Santa Barbara. They are a 1st class dealership with very committed employees and excellent customer service. Special thanks also go to Nora Halstead for her financial savvy and Jousef Harb in the service department for helping us facilitate our trade-in. Moving forward we will continue to rely on DCH for service and would not consider any other dealership in the future. More
Amazing Service ! Went there without appointment to check tire pressure on my RX 350. Took only 5 min in and out to check and adjust my tire pressure. Feels always li Went there without appointment to check tire pressure on my RX 350. Took only 5 min in and out to check and adjust my tire pressure. Feels always like I’m the most important customer there . More
Outstanding service I left something in my loaner car and was pleasantly surprised that it was found and ready for me to pick up within a couple of days. Thanks for find I left something in my loaner car and was pleasantly surprised that it was found and ready for me to pick up within a couple of days. Thanks for finding it and having it ready for me. More
Great experience I would like to say that I had a great experience at the DCH Lexus of Santa Barbara. People working at this place are extremely professionals, kind a I would like to say that I had a great experience at the DCH Lexus of Santa Barbara. People working at this place are extremely professionals, kind and friendly. They helped me reaching a great deal and making my dream come true. I really I would like to thank the sales manager James Porter which has been really really professional and kind, A special thank to Robin Tidd, because she was extremely kind and patient with me. She let me test drive the car within minutes I got to the dealership, and made feel very comfortable. I am from Glendale, CA and Robin sent me extra photos of the car I was interest on directly to my cellphone, She knew I was a little far from Santa Barbara and she help me with my decision. I finally purchased my dream car thanks to Robin Tidd, I truly recommend DCH Lexus of Santa Barbara Sincerely Aurelio La Scala More