Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Garff Lexus of Santa Barbara
Santa Barbara, CA
456 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 456 reviews
July 07, 2025
Dear Ken, I have already filled out two reviews. Isn't that enough? Martin was very helpful and I look forward to coming back on the 15th to get the CarPlay figured out on my 2024 NX 350h Isn't that enough? Martin was very helpful and I look forward to coming back on the 15th to get the CarPlay figured out on my 2024 NX 350h More
by KCP412
Verified CustomerEmployees Worked With
Martin Alvarado
July 07, 2025
Martin was great. Very easy to make an appointment and let me know about what I needed based on mileage and my specific model. Very easy to make an appointment and let me know about what I needed based on mileage and my specific model. More
by idea.bunny37
Employees Worked With
Martin
July 06, 2025
My experiences was great. I had an appointment. I had only had to wait five minutes. My car was done on a timely manner. Everything went smoothly. I had an appointment. I had only had to wait five minutes. My car was done on a timely manner. Everything went smoothly. More
by MOMEZZETTA
Employees Worked With
Minh
July 06, 2025
Emily was very punctual on updates and did a great orientation upon delivery. Ezekiel was a great sales person on the financing issues. orientation upon delivery. Ezekiel was a great sales person on the financing issues. More
by john@johnlishman.com
Employees Worked With
Chris Williams
July 05, 2025
I want to thank Christopher Williams and Cynthia Martinez Service Manager. They made a wrong that was done at the dealership a right. These two individuals are the only reason I am still bringing my car back Service Manager. They made a wrong that was done at the dealership a right. These two individuals are the only reason I am still bringing my car back to this dealership. After what the sales department did to me the service department is the only reason I am coming back. More
by redvett1994
Employees Worked With
Christopher Williams and Cynthia Martinez
July 05, 2025
The service at Santa Barbara Lexus has always been fantastic. Chris and his colleagues always seem to get me in when needed, and are so accommodating. fantastic. Chris and his colleagues always seem to get me in when needed, and are so accommodating. More
by RESEARCHGRP
July 04, 2025
Great service fast and courtious. Knew the vehicle and was easy to deal with! Great jov! Knew the vehicle and was easy to deal with! Great jov! More
by zbar1
Employees Worked With
July 04, 2025
Thanks to the fantastic team at Santa Barbara Lexus for another great service experience. Great people, keeping great cars going as if they were just out of the factory. another great service experience. Great people, keeping great cars going as if they were just out of the factory. More
by DAVIDWGC
Employees Worked With
Chris Williams, Cynthia Martinez, Nicole Tidd
