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Ken Garff Lexus of Santa Barbara
Santa Barbara, CA
678 Reviews
You might expect a car company’s top priority to be cars, but not at Lexus of Santa Barbara. To us, people are number one (though cars are still a close second).
That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
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Showing 678 reviews
October 25, 2025
Good customer service for appointments, they fixed the problem I complain. Whoever the back window shade is not working neither driver side and passenger mirror are not working when I’m backing up. I had problem I complain. Whoever the back window shade is not working neither driver side and passenger mirror are not working when I’m backing up. I had to make another appointment to go back and fix these problems. Also on the roof area and on the panel passenger side had finger prints and oily. Last my car was also dusty and when I mentioned that they washed. More
by oropeza93013@yahoo.com
Verified CustomerEmployees Worked With
October 23, 2025
Dealership is easy to find. Sales people are knowledgeable and not pushy. I knew what I wanted. I knew my bottom line budget. They made it happen. Sales people are knowledgeable and not pushy. I knew what I wanted. I knew my bottom line budget. They made it happen. More
by LESLIEBENGSON
Employees Worked With
Don't remember names, but would recognize.
October 23, 2025
It’s very expensive to maintain my 2019 Lexus 350. Although I love my car, I don’t know if I can afford to keep up the over $1500 maintenance. Although I love my car, I don’t know if I can afford to keep up the over $1500 maintenance. More
by Lil49mimi
Employees Worked With
I don’t know any of these salespeople
October 23, 2025
Chris Williams your Service Consultant does a great job, and very good with customers. He is knowledgeable, friendly and very service oriented. He always takes care of me and I appreciate that! and very good with customers. He is knowledgeable, friendly and very service oriented. He always takes care of me and I appreciate that! More
by torresrw
Employees Worked With
Chris Williams your Service Consultant does a great job, and very good with customers. He is knowledgeable, friendly and very service oriented. He always takes care of me and I appreciate that!
October 21, 2025
Clean and efficient in every aspect. Service managers were clear and friendly and professional. Nice waiting room and restrooms. Enjoyed the coffee and Emril cooking on tv. Appreciated t Service managers were clear and friendly and professional. Nice waiting room and restrooms. Enjoyed the coffee and Emril cooking on tv. Appreciated the Uber lift to have lunch while the car was serviced More
by rfzjr
October 20, 2025
It is quick service and very nice people there . I will use them again in the future . I will use them again in the future . More
by gbliu_24
Employees Worked With
