Ken Garff Kia Bell Road
Phoenix, AZ
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I had filled out an online form regarding a Kia Sportage. I also had visited 2 Kia dealerships much closer to me, but they either did not have what I wanted, or could not come to agreement on price. David I also had visited 2 Kia dealerships much closer to me, but they either did not have what I wanted, or could not come to agreement on price. David contacted me by phone in responce to my inquiry and I went over to Earnhardt. David was personable, friendly, and we had a lot of fun talking. He arranged to get the exact sportage I wanted. He also worked with the sales managers to get the price I was looking for. I enjoyed the whole earnhardt experience and would recommend this dealership, especially David. John Dey More
My salesperson was Elena McNulty. She was very personable, hands on, direct and to the point. I felt as though she was an old dear family friend. She was very thorough! I appreciated how dilige personable, hands on, direct and to the point. I felt as though she was an old dear family friend. She was very thorough! I appreciated how diligent she was. When I came to the dealership I had to leave an hour later to pick my son up from the airport. Elena drove me to the airport to pick up my son then we drove back to the dealership and I was able to resume my transaction with purchasing a new car! More
This was without a doubt the BEST experience we have ever had in purchasing a new vehicle. There was absolutely no pressure from the salesman or upper management. They were very friendly and professional t had in purchasing a new vehicle. There was absolutely no pressure from the salesman or upper management. They were very friendly and professional throughout the process. My husband and I feel that we got the best deal ever from Earnhardt Kia dealership! More
We were going to have to surrender our van and these three men got us into two new cars and at less considerable money than we had been paying. They made the process easy, they were very pleasant and al three men got us into two new cars and at less considerable money than we had been paying. They made the process easy, they were very pleasant and all was done expeditiously. Our two new vehicles are beautiful and we are extremely pleased. More
Even though I didn't get the exact car I was shopping for (Rio 5door) I did end up with the cutiest car (Soul). I was a financing challenge and they were able to secure financing through Kia at a great for (Rio 5door) I did end up with the cutiest car (Soul). I was a financing challenge and they were able to secure financing through Kia at a great rate one I never expected. This is my third Kia from this dealer. Staff is all different then 6 years ago but all still have the same great customer service skills. Many thanks. More
David Bailey was an awesome help and great sale man. He got me the car i wanted at the price i wanted. I will tell my friends to buy from David. got me the car i wanted at the price i wanted. I will tell my friends to buy from David. More
This was the best car dealership experience I have ever had! I never once felt pressured or uncomfortable. I have had very negative experiences at other dealerships so I was a little nervous that I would g had! I never once felt pressured or uncomfortable. I have had very negative experiences at other dealerships so I was a little nervous that I would get into something I didn't want. The trade in value for my car was definitely fair and I got the payment right around what I needed it to be! They were all very friendly and I honestly didn't think they could get me a car around the price I wanted with the negative equity and credit rating I had. I would definitely recommend this place. Thank you David and everyone else I worked with! More
My initial experience at Earnhardt Kia was bumpy, but thanks to the intervention and outreach of both Scott Knaperek and Scott Feichtinger, my experience quickly turned positive. I was able to get a grea thanks to the intervention and outreach of both Scott Knaperek and Scott Feichtinger, my experience quickly turned positive. I was able to get a great quote which they held to throughout the process; no smoke and mirrors or bait and switch. On delivery day, Scott was out of town, and he handed me off to Elena McNulty for all the delivery details. This was not her sale, but even if it had been, she far exceeded my expectations for service, courtesy, patience, attitude, helpfulness. She may be one of the best in customer service I've ever encountered and I've met tens of thousands in my 40+ years of professional service. More
Vincent was very helpful, and I received good service. My first car-buying experience went very smoothly, and I am definitely loving my new car. first car-buying experience went very smoothly, and I am definitely loving my new car. More

