Ken Garff Kia Bell Road
Phoenix, AZ
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Almost fun Buying a car is never fun, but this time it was. Thanks To Dave and Micheal The time went fast. And they gave me everything I asked for. Buying a car is never fun, but this time it was. Thanks To Dave and Micheal The time went fast. And they gave me everything I asked for. More
A wonderful refreshing experience I have worked with several dealerships in the valley including 3 other Kia dealers and this is the first time I feel I had a great experience. The int I have worked with several dealerships in the valley including 3 other Kia dealers and this is the first time I feel I had a great experience. The internet salesman David Bailey that I worked with before I got to the dealership was respectful of what I wanted to accomplish. He was very timely in his follow ups with me via email and answered the many questions I had prior to getting to the dealership. When I was ready to go to the dealership to look at purchasing my new vehicle he made it a point to make sure he was going to be there. Even though he was with other customers when I first got there, he came over and introduced himself and had another person help get things started and would check in with me until he was finished. DJ the other salesman was also very helpful answering my 1000 questions. They were very upfront, honest and patient with me. David would continually check in with me while I was trying to make my decisions and yet gave me space when I needed it. I never felt any pressure which made it easier for me to make my decisions. The finance guy Steve was very kind, patient, and speedy, knowing I wanted to wrap it up. David made sure I knew how to operate all the features that came with my vehicle, something another dealer failed to do for me. The car buying process can be very stressful and I feel this was a refreshing and great experience for me. I never felt pressured by email or when I got to the dealership. I would highly recommend Earnhardt Kia when looking to purchase a vehicle. More
Excellent sales experience This was one of the best new car buying experiences we've ever had. We expected to be at the dealership all day. We were there for a total of 4 hours This was one of the best new car buying experiences we've ever had. We expected to be at the dealership all day. We were there for a total of 4 hours and out the door with our new car, which we're thrilled to have. Dave Bailey set up the appointment and made sure we were taken care of. We're were kept apprised of the entire process every step of the way without any surprises. We felt we got a fairly reasonable amount for our trade in, and a fair price on our new car. The car was delivered to us in immaculate condition. The salesperson did an excellent job of going over all the cars features (new Kia Soul), even setting up my smart phone to be linked into the entertainment system. Great Job. More
Very shady sales team. Lack of follow through and deception. After purchasing 5 vehicles between this dealership and Peoria Kia I followed Scott Potter to this dealership for our 5th purchase. I trusted him befo After purchasing 5 vehicles between this dealership and Peoria Kia I followed Scott Potter to this dealership for our 5th purchase. I trusted him before and now he totally lost that trust. Our payment came out nearly 50$ higher per month he did not give the incentives and rebates he said he would and rolled 5100$ into the price of the car listed on webpage as 25000 i financed 34000 on a downgrade. The paperwork was never shown to me and I still have only 1 sheet of paper on the entire deal. I HIGHLY suggest you take your business elsewhere. Steve the GM is also very aggressive and insulting. More
Best car buying experience ever Dave our salesman could not have been more fantastic and helpful. Hands down the best car buying experience I have ever had. I highly recommend this d Dave our salesman could not have been more fantastic and helpful. Hands down the best car buying experience I have ever had. I highly recommend this dealership they were great. More
Excellent service! Kind and courteous people! This was by far the best car buying experience I have ever had. My prior purchase at a different place was intense, frustrating and left me feeling ta This was by far the best car buying experience I have ever had. My prior purchase at a different place was intense, frustrating and left me feeling taken advantage of. These gentlemen were very respectful, informative and did not make me feel frustrated at any point.I will come back for every future purchase and will refer friends and family with two thumbs up. More
Our Experience The dealership was amazing to work with and I will definitely recommend them to anyone I know and we will be back for our next vehicle! The dealership was amazing to work with and I will definitely recommend them to anyone I know and we will be back for our next vehicle! More
Excellent Experience I was highly impressed with Elena McNulty. Elena was immensely knowledgeable and incredibly efficient. Elena truly made a positive and lasting impact I was highly impressed with Elena McNulty. Elena was immensely knowledgeable and incredibly efficient. Elena truly made a positive and lasting impact with my car buying experience. From the moment I arrived at the dealership, Elena was incredibly attentive and exuded a hard-working demeanor. Elena goes above and beyond. I highly recommend Elena McNulty as a Manager. Warmest Regards, Mimi More
Excellent Service Big Scott drove a hard bargain and in the end, I knew when I shook his hand to make the deal it was the right one. He was more than helpful in every a Big Scott drove a hard bargain and in the end, I knew when I shook his hand to make the deal it was the right one. He was more than helpful in every area and got me exaxctly what I wanted. The process was smooth and hassle free. I am proud to say that I am now a happy Kia owner. More
snakes!!! customer service is excellent if your a snake, lied to, faked out told they would include a spare tire, didn t know what i was talking about, also be customer service is excellent if your a snake, lied to, faked out told they would include a spare tire, didn t know what i was talking about, also be careful, i was swindle late in the evenng car is basic beyound belief More