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Ken Garff Kia Bell Road

Phoenix, AZ

2.9
502 Reviews

2121 E Bell Rd

Phoenix, AZ

85022

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Showing 502 reviews

December 07, 2017

Sportage Lease Salesman Ron Monaco did a good job as my advocate. The car is a delight to drive. The process took longer than planned but the end result was worth t More

by Douglas Goodwin
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Monaco, Steve Wade, JR Credit MGR
December 03, 2017

Excellent Experience This was by far the best experience buying a car. It was very simple and Camerson made it seamless. This is our 5th Kia Car we have purchased with thi More

by Hannahb99!!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron
November 11, 2017

I never intend to do business with this dealership again. I have completed two poor reviews with an email directly to the General Manager. I have not heard from anyone regarding the issues I had so apparentl More

by Disappointed
Customer Service
Recommend Dealer
No
Employees Worked With
Anthony Herman, Salesperson
Nov 13, 2017 -

Ken Garff Kia Bell Road responded

Thank you for your feedback. I'm sorry to hear that you were not satisfied with your experience with our dealership. The Salesperson you mentioned is an employee at Earnhardt Cadillac, not Earnhardt Kia, and the General Manager does not recall receiving a email from a customer about issues with someone in our finance department. We would like to address your concerns, but need some additional information in order to identify who you worked with and the details of your transaction. Would you please call 602-346-5400 and ask for Cameron Naylor to discuss this further?

November 02, 2017

I had a great car buying experience at Earnhardt, Clint Sanders was great to work with. He originally contacted me through email after I had been viewing the website. He kept in touch, but he was not More

by Jeri Peter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Sanders
October 31, 2017

Easy Transaction to Lease My New Kia I had searched for the particular vehicle I wanted and Earnhardt had the best deal so I contacted the dealership via email and David Romero called to More

by Cruisedirector
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Romero
October 16, 2017

Sporty New Soul!! The moment I walked into Earnhardt Kia David and Tony were very attentive, showed my the options that would have kept me in my budget. They explained More

by Cassidy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Sol, David Clark, Scott Clark
October 14, 2017

Excellence AAA+ I had the pleasure of dealing with Ariel he is simply amazing had my car done and even washed in a timely manner. Everything was tip top. I have NEVE More

by Amcconney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ariel
October 05, 2017

Excellent Experience Vince Giraldi made the process of buying a vehicle user friendly. He listened to our needs with patience. He was personable and professional, taking t More

by RTSnyder
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince Giraldi, Scott Clark
September 21, 2017

Job Well Done!! The experience was great.. I worked with Eric (ESP) in the Mr. Ed department and everything finally worked out.. If isn't for Eric I would not have be More

by Darrin Monville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ESP
September 09, 2017

Amazing service! Tony was the best! He listen to what we wanted, and helped us find exactly that. I expect to be there for hours but Tony took care of all the paperwor More

by JulianaRojo4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Sol
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