Ken Garff Kia Bell Road
Phoenix, AZ
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Had some defective tire issues on my car ED and LARRY help me replace my tires on my car and were very nice honest and helpful if you buy a kia vehicle pick earnheart they will take care of y ED and LARRY help me replace my tires on my car and were very nice honest and helpful if you buy a kia vehicle pick earnheart they will take care of you and make sure your vehicle stays safe and reliable! More
Very good car buying experience We have bought 2 cars from Earnhardt kia and have been impressed by how fast and simple it is.pur salesperson Tony was great and made the whole sales We have bought 2 cars from Earnhardt kia and have been impressed by how fast and simple it is.pur salesperson Tony was great and made the whole sales process fun. More
Best dealership around Our salesman Tony was great. He did a great job getting us a deal on the vehicle we wanted, at a price and payments that we could handle. Everyone at Our salesman Tony was great. He did a great job getting us a deal on the vehicle we wanted, at a price and payments that we could handle. Everyone at Earnhardt Kia was a pleasure to work with. We are so happy that we stopped at Earnhardt Kia, and approached by Tony. He did everything possible to make buying a car a much more pleasant experience. And the finance dept. was great. More
Tony Sol is very friendly and accommodating. Tony Sol is well versed in product and financial knowledge. We have used Earnhardt Kia three times for new car pu is very friendly and accommodating. Tony Sol is well versed in product and financial knowledge. We have used Earnhardt Kia three times for new car purchases and leases and Tony has helped us every time More
I come in for service and the service team was awesome. I have never been disappointed with this service team. You guy's have always been great in getting my car completed in a timely manner. Always willi I have never been disappointed with this service team. You guy's have always been great in getting my car completed in a timely manner. Always willing to make sure I can get my car there. It can be shuttle service or loaner if necessary, but, you are always helpful. Yes, I always mention the service your team does. Thank you More
Surprise at a Car Dealership! I needed a new auto.......but that meant I would have to go thru the dreaded car sales person routine. Really didn't want to! I teamed up with Costc I needed a new auto.......but that meant I would have to go thru the dreaded car sales person routine. Really didn't want to! I teamed up with Costco, went on line, built a car and waited to be contacted by the dealership. The same day I was. Made an appt. for the next day and went to Earnhardt Kia. After a few hour, I drove out with my new Kia Soul! Everyone was polite, helpful, professional and very friendly. Something was missing! The hassle, pressure, negotiations and general games I had encountered before when trying to make a car purchase. This was a great experience, a pleasure to encounter. AND..... I have a beautiful Red Kia Soul that is so much fun to drive! More
Our Experience at Earnhardt Kia After renting / comparing and studying reviews for 6 months, we decided on a Kia Sedona. Then came researching and studying reviews of Kia dealers in After renting / comparing and studying reviews for 6 months, we decided on a Kia Sedona. Then came researching and studying reviews of Kia dealers in Yuma, Tucson, Las Cruces, El Paso and up into Phoenix. Rudeness, unwanted dealer add on's, credit problems, pressure to extend warranties, and misrepresentations were rampant in the dealer reviews, but Earnhardt looked pretty good. Phone calls resulted in accurate and detailed answers as we live about three hours away and could not just stop in. Earnhardt had the model / color and options we wanted at a price that looked reasonable. With actual purchase prices and trade in value researched, we made the trip to the northeast side of Phoenix. Jason, our salesman, was polite, honest and with zero pressure or sleazy tactics, arrived at a price we had in our minds. Cameron, the site manager, came in right in the center of our trade in value. Then there is JR, the 'Finance Guy'. JR did his job ... he EXPLAINED each line item on the sales contract. He EXPLAINED what the six different warranties covered and EXPLAINED service / warranty options. Making sure customers know everything about the sale and what out options are is his job, in our opinion. There was ZERO pressure or coercion from anyone at Earnhardt. So ... we did read the negative reviews, and cannot speak for other's experiences, but we can write about ours. More
Fantastic sales men We would like to thank David Romero and Shawn for making the sale smooth and quickly. They both went over and beyond what was expected of them. We would like to thank David Romero and Shawn for making the sale smooth and quickly. They both went over and beyond what was expected of them. More
They force you to buy things you do not want need, cant use. After the nice polite salesperson (Clint) pretends to be trying to get "his boss" to give you a great deal they send you back to the finance guy who p After the nice polite salesperson (Clint) pretends to be trying to get "his boss" to give you a great deal they send you back to the finance guy who pressures you to buy stuff you do not want AND forces you to pay for things that "are already on the car-you cannot buy one without them". A tiny cargo net I will never use and a $300 window tint I did not want and do not need plus a $300 paint protection I did not want or need! He swore I could get the periodic maintenance on the forced $300 wax job done near where I actually live (he KNEW I live in ShowLow and San Diego before telling me this!) He (Martinez) of course lied- the company only works out of the valley and he had to know that! While not as blatantly crooked as Camelback KIA I resent being lied to and screwed around with. Will never darken their doors again. More
tony sol He makes buying a car a pleasure. He is professional,courteous and fun. I have recommended Tony to two of my friends already. Way to go Tony, your the He makes buying a car a pleasure. He is professional,courteous and fun. I have recommended Tony to two of my friends already. Way to go Tony, your the best. More