Ken Garff Kia Bell Road

I felt pressured It was as if they wanted me to sign and out the door. I never had enough time to look at the price or options. The young man didn’t take enough time It was as if they wanted me to sign and out the door. I never had enough time to look at the price or options. The young man didn’t take enough time to explain the features of the car. Never told me windows had to be held down to open or close. (Expert the drives window but you have hold the to bring backup). If I had known this I would not have brought the car. The price was to high. I didn’t have time to think. I like the car but would not come back to this dealership to buy a new or used. I fell I was taken advantage of. I came in looking for internet special 17,000 came out paying 37,000. I wish I had not brought this car. They didn’t give me a chance to think!! More

Maryan Gorelkin was great Maryan was great to work with, No BS she cut to the chase just like we asked. We had been at another KIA dealer, we were at that dealer for over 2 hou Maryan was great to work with, No BS she cut to the chase just like we asked. We had been at another KIA dealer, we were at that dealer for over 2 hours and still no offer and when I had enough I got up and walked out I was belittled. Maryan on the other hand did exactly as we asked, we had the car we wanted and the deal closed with in an hour. Thank you for all your help. More

Had some defective tire issues on my car ED and LARRY help me replace my tires on my car and were very nice honest and helpful if you buy a kia vehicle pick earnheart they will take care of y ED and LARRY help me replace my tires on my car and were very nice honest and helpful if you buy a kia vehicle pick earnheart they will take care of you and make sure your vehicle stays safe and reliable! More

Very good car buying experience We have bought 2 cars from Earnhardt kia and have been impressed by how fast and simple it is.pur salesperson Tony was great and made the whole sales We have bought 2 cars from Earnhardt kia and have been impressed by how fast and simple it is.pur salesperson Tony was great and made the whole sales process fun. More

Best dealership around Our salesman Tony was great. He did a great job getting us a deal on the vehicle we wanted, at a price and payments that we could handle. Everyone at Our salesman Tony was great. He did a great job getting us a deal on the vehicle we wanted, at a price and payments that we could handle. Everyone at Earnhardt Kia was a pleasure to work with. We are so happy that we stopped at Earnhardt Kia, and approached by Tony. He did everything possible to make buying a car a much more pleasant experience. And the finance dept. was great. More

Tony Sol is very friendly and accommodating. Tony Sol is well versed in product and financial knowledge. We have used Earnhardt Kia three times for new car pu is very friendly and accommodating. Tony Sol is well versed in product and financial knowledge. We have used Earnhardt Kia three times for new car purchases and leases and Tony has helped us every time More

I come in for service and the service team was awesome. I have never been disappointed with this service team. You guy's have always been great in getting my car completed in a timely manner. Always willi I have never been disappointed with this service team. You guy's have always been great in getting my car completed in a timely manner. Always willing to make sure I can get my car there. It can be shuttle service or loaner if necessary, but, you are always helpful. Yes, I always mention the service your team does. Thank you More

Surprise at a Car Dealership! I needed a new auto.......but that meant I would have to go thru the dreaded car sales person routine. Really didn't want to! I teamed up with Costc I needed a new auto.......but that meant I would have to go thru the dreaded car sales person routine. Really didn't want to! I teamed up with Costco, went on line, built a car and waited to be contacted by the dealership. The same day I was. Made an appt. for the next day and went to Earnhardt Kia. After a few hour, I drove out with my new Kia Soul! Everyone was polite, helpful, professional and very friendly. Something was missing! The hassle, pressure, negotiations and general games I had encountered before when trying to make a car purchase. This was a great experience, a pleasure to encounter. AND..... I have a beautiful Red Kia Soul that is so much fun to drive! More

Our Experience at Earnhardt Kia After renting / comparing and studying reviews for 6 months, we decided on a Kia Sedona. Then came researching and studying reviews of Kia dealers in After renting / comparing and studying reviews for 6 months, we decided on a Kia Sedona. Then came researching and studying reviews of Kia dealers in Yuma, Tucson, Las Cruces, El Paso and up into Phoenix. Rudeness, unwanted dealer add on's, credit problems, pressure to extend warranties, and misrepresentations were rampant in the dealer reviews, but Earnhardt looked pretty good. Phone calls resulted in accurate and detailed answers as we live about three hours away and could not just stop in. Earnhardt had the model / color and options we wanted at a price that looked reasonable. With actual purchase prices and trade in value researched, we made the trip to the northeast side of Phoenix. Jason, our salesman, was polite, honest and with zero pressure or sleazy tactics, arrived at a price we had in our minds. Cameron, the site manager, came in right in the center of our trade in value. Then there is JR, the 'Finance Guy'. JR did his job ... he EXPLAINED each line item on the sales contract. He EXPLAINED what the six different warranties covered and EXPLAINED service / warranty options. Making sure customers know everything about the sale and what out options are is his job, in our opinion. There was ZERO pressure or coercion from anyone at Earnhardt. So ... we did read the negative reviews, and cannot speak for other's experiences, but we can write about ours. More

Fantastic sales men We would like to thank David Romero and Shawn for making the sale smooth and quickly. They both went over and beyond what was expected of them. We would like to thank David Romero and Shawn for making the sale smooth and quickly. They both went over and beyond what was expected of them. More