Ken Garff Kia Bell Road

Recall of 2013 Optima Ron Egbert is a gentleman and a scholar. He really made me feel welcome and laid out all the details of the recall in plain English. Overall great exp Ron Egbert is a gentleman and a scholar. He really made me feel welcome and laid out all the details of the recall in plain English. Overall great experience. One mechanic might have burned a spot of my upholstery with a cigarette but I’m not sure if it was there already as I only recently purchased the car. Never noticed it until I got my car back from the dealership though. More

Earnhardt Kia oil change review I came in for a standard oil change. It was not my first time at this dealership for service but my first time in for an oil change. I was blown away I came in for a standard oil change. It was not my first time at this dealership for service but my first time in for an oil change. I was blown away by the customer service and experience that I received from my advisor. He remembered me from the last time I was in for service and even asked about my son's baseball. I was impressed with my advisor and service done on my car. I will definitely be coming back. Keep up the good work and thanks for making my visit a pleasant one. More

Service Review Ed goes above and beyond what is expected/necessary. He is honest and ensures whatever work needs to be done is done right. There is no pressure in Ed goes above and beyond what is expected/necessary. He is honest and ensures whatever work needs to be done is done right. There is no pressure in buying something that isn't needed but he also gives suggestions as to what to plan for in the future in the way of preventive maintenance. He is a real asset to Earnhardt Kia. More

New Battery I replace my battery every two years with Kia because of the heat in AZ. I called and spoke with Greyson who opened up a spot for me right away to cha I replace my battery every two years with Kia because of the heat in AZ. I called and spoke with Greyson who opened up a spot for me right away to change out the battery. Win Win situation More

Service with with personal concern! My service contact man was Clint and when he came to with the news that I had leaking "shocks" ( I almost went into shock) my Sorento had only 31,000 My service contact man was Clint and when he came to with the news that I had leaking "shocks" ( I almost went into shock) my Sorento had only 31,000 miles, but I had my trust in him and Earnhardt, so we went ahead and had them replaced. It took a few days to order the parts and based on his statement to me it all came to pass. He took concern of my well being as well as my personal status as a veteran. The $$$ it took, needed to be done and now I'm on the road again. The ENTIRE staff at Earnhardt are very Quality conscious and take personal care like I was family!! Kudos for them all!! More

Spectacular!!! I absolutely hated the experience of buying a new car - HOWEVER, Scott changed all of that - I had in mind what I wanted in a Kia Soul and Scott show I absolutely hated the experience of buying a new car - HOWEVER, Scott changed all of that - I had in mind what I wanted in a Kia Soul and Scott showed me a couple that fit the bill. Decided on one and he took me through the "technology" on the interior of the car as I am a little tech challenged. Not to worry - he told me if I ever needed help with anything to stop in and he will help. Showed me aroung the dealership, gave me a card for a gentleman in the service department - I was very impressed. I had always been a Toyota girl, but I am happy that I have discovered a great person at Earnhardt Kia in Scott. I would and have recommended him to many of my friends since buying my car and will continue to do so! Thanks so much Scott - see you soon!!! More

Jason White & Earnhardt KIA go the extra mile for customers Discovered oil leak in Kia when packing for holiday. Jason White, service advisor arranged for a loaner. The whole experience was painless. The fa Discovered oil leak in Kia when packing for holiday. Jason White, service advisor arranged for a loaner. The whole experience was painless. The family holiday was a success! Warranty repairs made timely. Thanks Jason! More

Expectations Exceeded at Earnhardt Kia Sales representatives Wally and Scott were exceedingly helpful in getting us the exact car we wanted at the very best price possible. We feel they w Sales representatives Wally and Scott were exceedingly helpful in getting us the exact car we wanted at the very best price possible. We feel they went out of their way to present us with an offer that we could not refuse. Their courtesy in making sure we were entirely satisfied with the product and pricing made the transaction an enjoyable experience. Wally's attention to every detail impressed us.We are very happy with our 2018 Kia Sorrento and would definitely return to Bell Earnhardt Kia for future purchases. More

Excellence in Customer Service From our initial visit, test drive, locating the color required to delivery of our new Stinger, thank you Scott Clark, Scott Potter and Vince Giraldi From our initial visit, test drive, locating the color required to delivery of our new Stinger, thank you Scott Clark, Scott Potter and Vince Giraldi for excellence in service!!! More

Great, Awsome! I had a great experience. This is my second vehicle from this dealer. No pressure buying. In and out in about 2 1/2 hours. Will come back for a third I had a great experience. This is my second vehicle from this dealer. No pressure buying. In and out in about 2 1/2 hours. Will come back for a third vehicle. More