Ken Garff Kia Bell Road

I like my used car from this place, but only one thing STUNK I definitely got into a car that same day, the only reason for my 3 star rating and not 5 stars, is because my used vehicle has a lingering strong sce I definitely got into a car that same day, the only reason for my 3 star rating and not 5 stars, is because my used vehicle has a lingering strong scent of cigarette odor. They told me they can get rid of the smell with their odor bomb, that only lasted an hour and the odor came right back. It is a nice car, but the only downside was the odor. The dealership did tell me I can bring the car back for another treatment, but it's only wishful thinking that an odor bomb will get rid of the smoke odor, if they could provide interior detailing on these used vehicles that have smoke odor, then a 5 star would be sufficient. More

Maintenance We have always taken our minivan to this dealership for maintenance. Kia has provided great customer service and we have always been greeted by friend We have always taken our minivan to this dealership for maintenance. Kia has provided great customer service and we have always been greeted by friendly service representatives. Thank you Ron E. And Grayson R. More

Just a check up! My 2015 Kia Rio has been making a noise and I haven’t really worried about it but finally took care of it. I went to Earnhardt Kia specifically to se My 2015 Kia Rio has been making a noise and I haven’t really worried about it but finally took care of it. I went to Earnhardt Kia specifically to see Ed Jones, who I trust implicitly with my car. Since the first day I have purchased my car I have always seen Ed with any problems, not that there has been a lot, but I have always trusted him, he has never led me down a path of an unnecessary work. More

Awesome Helping me get into a car fast and easy! I was so happy to be able to get into a 2018 Kia Soul for a good price! Helping me get into a car fast and easy! I was so happy to be able to get into a 2018 Kia Soul for a good price! More

Great service! Earnhardt Kia has the nicest service writers. They are quick and honest, and everytime i get my oil changed i get an inspection on my car and they do Earnhardt Kia has the nicest service writers. They are quick and honest, and everytime i get my oil changed i get an inspection on my car and they do such a good job. and it is very affordable. 10/10 recommend More

Was nice working with Maryann I thought I wanted to buy a used car with the money I received from the insurance co. but Maryann convinced me that buying a new Kia Soul was my best I thought I wanted to buy a used car with the money I received from the insurance co. but Maryann convinced me that buying a new Kia Soul was my best option. More

Battery or ??? I brought my car in suspecting the battery might be going bad because it was difficult to start, but not certain. The battery, alternator and starter I brought my car in suspecting the battery might be going bad because it was difficult to start, but not certain. The battery, alternator and starter were ultimately checked and the battery was found to be at fault. The battery was replaced at a pro-rated cost. As usual for Earnhardt, I was taken care of quickly and with much courtesy by everyone. More

Fast, friendly, knowledgeable. Great service. Best service, best employees. They really care about their customers. The shuttle drivers are VERY nice. This dealership always makes sure I get th Best service, best employees. They really care about their customers. The shuttle drivers are VERY nice. This dealership always makes sure I get the best service. More

Check engine light. Had a problem with knock sensor a few weeks ago and it was replaced with a new one. Also had full check of electrical systems. They replaced the new d Had a problem with knock sensor a few weeks ago and it was replaced with a new one. Also had full check of electrical systems. They replaced the new defective one, that had been installed with another one. More

Redeemable! We purchased a vehicle there a few weeks ago and it had to be returned unfortunately due to Kia financing and their rules it was an unforeseen circums We purchased a vehicle there a few weeks ago and it had to be returned unfortunately due to Kia financing and their rules it was an unforeseen circumstance and one we have not had to deal with in all the years we have had Kia's. When we went in today to take our Optima back we were determined to talk to someone and find out what had happened and to see if there was anything that could be done to fix it. We were lucky enough to deal with the General Manager and part owner Scott Clark who not only handled us personally but went above and beyond in making sure we had another deal before we left. He kept us up to speed about the details, he didn't leave us hanging for hours, he sent us home instead of making us sit in the waiting room for hours while he worked on financing and he was able to get our payment down to even less than what we were paying with our current new car. He even slipped some goodies in under the radar that I am not allowed to speak of :) He has turned my Kia experience back around from a bad one to a REDEEMABLE one and we will be back to purchase more Kia's in the future. Thank you Scott for such a great experience today! This is how car buying should be for everyone! More