Ken Garff Kia Bell Road
Phoenix, AZ
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Vincent was a great sales representative. After having done the research. We went in knowing exactly what car and price we wanted. They made it happen and did not make it a hassle or frustrati After having done the research. We went in knowing exactly what car and price we wanted. They made it happen and did not make it a hassle or frustration. Vincent was focused on advocating for what we wanted and keeping us comfortable while we waited on finance department. More
First Kia, awesome car I was in and out in a couple of hours. Ron, my salesman, was easy to work with and he was extremely knowledgeable.. I purchased a new Optima EX and it I was in and out in a couple of hours. Ron, my salesman, was easy to work with and he was extremely knowledgeable.. I purchased a new Optima EX and it is a fantastic car. We drove it to Chicago, 1900 miles, and got about 38 MPG. We were very pleased with the ride and all of the options, a great car! Ron has checked back with me numerous times and immediately followed up with a couple of requests that I had. I would give this dealership and the Kia I purchased an A plus. I would definitely buy there again and for sure request Ron and my rep.....Thanks Earnhardt... More
4th Kia in a row I purchased yet another Kia from Leo at Earnhardt. It was simple, it was fast and Leo, as usual, was outstanding to work with. What a great man to wo I purchased yet another Kia from Leo at Earnhardt. It was simple, it was fast and Leo, as usual, was outstanding to work with. What a great man to work with and after 20 years of our relationship, he never stops giving me great service. He is a wonderful man of God and a great friend and I will see you again very soon More
Good dealership experience We're new customers to Earnhardt, and as one of the larger high volume dealership chains in the valley we expected high pressure sales tactics, etc. We're new customers to Earnhardt, and as one of the larger high volume dealership chains in the valley we expected high pressure sales tactics, etc. Instead the atmosphere was relaxed and the negotiations went rapidly and to our satisfaction. Our salesman Wally was easy going and let us experience the car for ourselves - a pleasure working with him. We had a minor service item causing us to return to the dealership once a part arrived. They expedited the part delivery and our service contact LeeAnn was friendly and got us through the service very quickly and ahead of schedule. The atmosphere at Earnhardt Kia is good and we wouldn't hesitate to shop there again. More
Great service dept We have 3 Kia Souls in the family; all being serviced by Earnhardt Kia. The Kia dealership we purchased 2 from has a less than exemplary service dept; We have 3 Kia Souls in the family; all being serviced by Earnhardt Kia. The Kia dealership we purchased 2 from has a less than exemplary service dept; we found that out when one of the a/c units went out and the part it needed was still under warranty. After getting told by the other dealer there wasnt an issue (the thing was blowing hot) we went to Earnhardt and they immediately acknowledged the compressor was out, replaced it at no cost and they have been servicing our cars since. All of the service dept reps are courteous and professional, and the mechanic workmanship is outstanding. I would highly recommend Earnhardt Kia More
Purchase of 2020 Kia Soul This dealership was amazing! Everyone gave exceptional service and was great at answering all our questions. My husband and I went in just to see what This dealership was amazing! Everyone gave exceptional service and was great at answering all our questions. My husband and I went in just to see what cars we would like and qualify to purchase for the future, but ended up leaving with a new car that evening! Thanks for making it such a great experience, again! This is the third Kia we have purchased from them:) More
Great vehicle It was a great experience to purchase from Earnhardt Kia!! The staff worked hard to get my deal done!! Thank you for everything!! Danielle Barr It was a great experience to purchase from Earnhardt Kia!! The staff worked hard to get my deal done!! Thank you for everything!! Danielle Barr More
BAIT AND SWITCH. THERE's A LOT OF BULL I went to see a used vehicle that Earnhardt (no bull) Kia advertised at $10,750. It was a good deal. The sales person was nice and decided to "run I went to see a used vehicle that Earnhardt (no bull) Kia advertised at $10,750. It was a good deal. The sales person was nice and decided to "run the numbers" for me. They truck ended up being $14,900. THAT IS A 50% MARKUP. Taxes and other fees. That price DID NOT include a warranty. This 'NO BULL" dealership wanted to charge ME to clean and make repairs on the vehicle, repairs that HAD TO BE MADE IN ORDER TO LEGALLY SELL THE TRUCK. A HORRIBLE DEALERSHIP. More
Great place to do business My second purchase at this dealership and was very pleased both time. They are helpful and move at your pace. The overall experience from start to fin My second purchase at this dealership and was very pleased both time. They are helpful and move at your pace. The overall experience from start to finish was smooth and well explained. The service department is also a place to trust your car work with and they are fast and very informative. More
OneArmour warranty treatment My new car warranty includes 6 free paint treatments over the first 3 years of new car ownership. My most recent appointment setup and service comple My new car warranty includes 6 free paint treatments over the first 3 years of new car ownership. My most recent appointment setup and service completion went flawlessly - again - as usual. Jason White has been my service manager, and I'd recommend him to anyone. More