Back

Ken Garff Kia Avondale

Avondale, AZ

4.1
321 Reviews

10685 Papago Fwy

Avondale, AZ

85323

Directions

By Type

Showing 321 reviews

February 26, 2026

Sam was amazing! !!! Sam was always updating me throughout the whole process! Fast and easy process!!! More

by Lorilove400
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
February 25, 2026

Go see Alex Lino at Ken Garff Kia in Avondale. I’ve been buying cars for 38 years, this was amongst the top three car buying experiences I’ve ever had. Cannot recommend him and Garff enough. More

by tGo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Lino
February 24, 2026

Received excellent service. The whole staff was helpful. Also I would recommend Kia to anyone. More

by natedawg2188
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah, Chris
February 23, 2026

I purchased a spare tire in May 2025. It’s end of February 2026 and I have yet to receive it. Worst customer service ever just empty promises by their sales Promise. I also got a roof rac More

by borijanabilic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Promise
Feb 26, 2026 -

Ken Garff Kia Avondale responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Cameron Wells, General Manager cwells@kengarff.com

February 23, 2026

Christopher Davis at this location is definitely a ROCKSTAR!!!! I would buy another vehicle from him in a heartbeat. More

by levymatthew420
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Davis
February 17, 2026

Great atmosphere, everyone was very helpful and we did not feel pressured to make any decisions on the spot. Ultimately we left and returned ready to make a deal, and it worked out great! More

by Add528
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry
February 14, 2026

I had an amazing experience at Ken Garff Kia Avondale Dealership ! The entire team did excellent work and truly went above and beyond to help me get my car. My salesperson was fantastic very friendly More

by Riahramirez23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alysha
February 13, 2026

Got a car from them as a birthday gift before buying it I asked about the maintenance of the car they told me the car was inspected and no issues found, not even a year I had the car my ac don’t work compres More

by Prtoy37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t remember
Feb 13, 2026 -

Ken Garff Kia Avondale responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Cameron Wells, General Manager cwells@kengarff.com

Feb 15, 2026 -

Prtoy37 responded

Just got an update on this lemon that was sold to me. This is a list that Firestone said the car has!!! There is no way all this can be done in under 1 year of owning the car the total to repair all this is almost 11k in parts and labor!!! I will tell everyone who is willing to listen to never buy a used car from your dealership!!!! I have bought a lot of cars in my life and I have never been scammed like this!! ORDER NOTES BRAKE FLUID EXCHANGE SUGGESTED: Scheduled Maintenance (REMOVED - [JOB ALREADY ADDED TO WORK ORDER]) SPARK PLUGS SUGGESTED: Scheduled Maintenance; 80,000 MILE INTERVALS (REMOVED - [JOB ALREADY ADDED TO WORK ORDER]) FUEL SYSTEM SERVICE SUGGESTED: Scheduled Maintenance (REMOVED - [JOB ALREADY ADDED TO WORK ORDER]) DIFF FLUID - REAR SUGGESTED: Scheduled Maintenance TRANSFER CASE/DIFFERENTIAL FLUID EXCHANGE SUGGESTED: Scheduled Maintenance COOLANT LEVEL / EXCHANGE SUGGESTED: Scheduled Maintenance; COOLANT TYPE: 50/50 BUSHINGS REQUIRED: Loose; Worn; Heavy Cracking; Noisy; WHILE QUICK BRAKE AT LOW SPEED FRONT TIRES JERKING FORWARD ALL 3 CONTROL ARM BUSHINGS WORN/TORN FRONT UPPER W/BALL JOINTS REC. LOWER BALL JOINTS FRONT LOWER FORWARD AND REARWARD CONTROL ARMS ... BUSHINGS - CONTROL ARM REQUIRED: Loose; Worn; Heavy Cracking; Noisy; WHILE QUICK BRAKE AT LOW SPEED FRONT TIRES JERKING FORWARD ALL 3 CONTROL ARM BUSHINGS WORN/TORN FRONT UPPER W/BALL JOINTS REC. LOWER BALL JOINTS FRONT LOWER FORWARD AND REARWARD... BUSHINGS - FRONT REQUIRED: Loose; Worn; Heavy Cracking; Noisy; WHILE QUICK BRAKE AT LOW SPEED FRONT TIRES JERKING FORWARD ALL 3 CONTROL ARM BUSHINGS WORN/TORN FRONT UPPER W/BALL JOINTS REC. LOWER BALL JOINTS FRONT LOWER FORWARD AND REARWARD CONTR... SHOCKS SUGGESTED: Leaking Oil SHOCKS - LEFT REAR SUGGESTED: Leaking Oil SHOCKS - RIGHT REAR SUGGESTED: Leaking Oil STRUTS SUGGESTED: Torn Rubber; Leaking Oil STRUTS - LEFT FRONT SUGGESTED: Torn Rubber; Leaking Oil STRUTS - RIGHT FRONT SUGGESTED: Torn Rubber; Leaking Oil ALIGNMENT CHECK SUGGESTED PICTURE OF BEARING IN PULLEY FOR AC COMRESSOR STARTING TO FAIL MANUFACTURER'S RECOMMENDED MAINTENANCE: CABIN AIR FILTER MANUFACTURER'S RECOMMENDED MAINTENANCE: ENGINE OIL

February 10, 2026

Terry Burns was AMAZING! He listened to my needs, was knowledgeable regarding inventory and how the vehicle I purchased compared to others. He helps me make the best decision More

by lduncan19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Burns
February 08, 2026

They lied point blank only reason I did it because I was desperate … I was supposed to pay 1000 down ended up paying 1700 down very very dissatisfied More

by rebeccadennis45
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Devon I think I just lest unhappy
Feb 09, 2026 -

Ken Garff Kia Avondale responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Cameron Wells, General Manager cwells@kengarff.com