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Ken Garff Kia Avondale

Avondale, AZ

1.7
223 Reviews

10685 Papago Fwy

Avondale, AZ

85323

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Showing 223 reviews

October 21, 2011

Whenever I have had a problem that needs fixing, these guys are all over it straight away. It is the best customer service experience that I have ever had at a dealership. I feel that they genuinely care More

by Doekesa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in service
October 04, 2011

Amazing service. They helped with all question and also have a kids area. Very kind and is very clean. Will always buy our cars at this dealership. Kia also helped with getting the lowest do interest rate. More

by mdarmijo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Erikson, Bob Acord, Bob Acord, David Erickson
October 04, 2011

I came in to test drive a Kia, fell in love with the Soul, and purchased a 2011 from Richard. He was so friendly and helpful! I had not intended to buy, but did because of the great customer service. More

by magelyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard, Bob Acord
October 03, 2011

The staff continue to be great and really seem to care about their customers at the sale and after the sale. I will certainly continue to do my business with Salazar Kia and recommend to other folks as w More

by cwoptima11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Acord, Tom Reilly and Hector Salazar, Bob Acord
September 13, 2011

These guys are crooks....Bottom line! I was shopping for a used car and have had three conversations with these clows....Have offered them reasonable offers many times and still nothing. The price of the ca More

by kings02
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tylelr, Dave, Stewart
Sep 27, 2011 -

Ken Garff Kia Avondale responded

At Salazar Kia customer satisfaction is our top priority. When we learned of this customer’s experience we were saddened and concerned. We reached out to this particular customer and we were able to make amends. We read all our DealerRater reviews and view them as opportunities to grow and improve. Thank you to this reviewer for taking the time to write a review and we appreciate the feedback. Sincerely, Hector Salazar

September 12, 2011

A few weeks ago I took my 2009 Rondo w 24k to Salazar for oil/filter change and nitrogen refill. After it was done, I drove home 4mi and checked the tires. They were still low at 30psi, the oil was still the More

by Joe Mackey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service advisor, and service manager
Sep 26, 2011 -

Ken Garff Kia Avondale responded

At Salazar Kia, we are committed to providing high quality customer service and we work diligently to ensure our customers have an enjoyable and stress-free experience. When we learned of this customer’s experience we were concerned, but despite our efforts to rectify the situation, they did not allow us to do so. We read all our reviews and view them as opportunities to grow and improve. We thank this reviewer and future reviewers for taking the time to write a review and we appreciate your feedback. Sincerely, Hector Salazar

August 17, 2011

I would have to say that my overall experience was not pleasant and I do not plan on returning to this dealership. I feel that the communication from the service manager(s) was lousy. I was not told tha More

by shannonpress
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adrian, David, Hector
Aug 31, 2011 -

Ken Garff Kia Avondale responded

Here at Salazar Kia customer satisfaction is our top priority. When we learned of this customer’s experience we were saddened and concerned. Unfortunately, despite our efforts to reach out to this particular customer to make amends, they did not allow us to do so. We read all our DealerRater reviews and view them as opportunities to grow and improve. Thank you to this reviewer and to future reviewers for taking the time to write a review and we appreciate your feedback. Sincerely, Hector Salazar

August 14, 2011

We enjoyed our experience purchasing a new Optima Hybrid. Lou even flowed us home and programmed the car and took over an hour up explain all of the car amenities to us. That was unexpected. The car was More

by Liquidassets4fit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou
July 06, 2011

My first dealings with this dealership was in July 2006. I had a horrible experience with the then Avondale Kia, which I detailed in an earlier review. Last August (2010) I was quite surprised to be contact More

by SteveClark1000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Reilly and Mike Bergesson, Mike Bergesson
June 17, 2011

I took my serento in for an oil change and they found that my car was leaking fluid and contacted my warranty company put me in a rental and did everything I would highly recommend Salazar to all my frie More

by kiaman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
matt
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