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Ken Garff Kia Avondale

Avondale, AZ

1.7
223 Reviews

10685 Papago Fwy

Avondale, AZ

85323

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Showing 223 reviews

February 05, 2012

I recieved a letter in the mail that said I was pre-approved for a new car and that I might be able to get my car payment lowered, so I called and made an appointment. I was pleasantly surprised to More

by hnavejar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sheridan, Bob Acord, Della Arkills, Bob Acord, Tim Sheridan
January 30, 2012

The employees and the owner are extremely helpful and honest. They actually helped me out of a bad situation with another dealer and were able to give me exactly what I wanted without any lies or manipul More

by mandajean60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray, Robert, Raymond Garcia
January 29, 2012

Bob has always talked to me when I was in the service department and he finally talked me into buying a new car. It was a nonpressure experience which I greatly appreciate. Bob is always friendly and say More

by diburk37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Acord, Bob Acord
January 28, 2012

My wife and i were referred to Salazar Kia from a friend George Mower. We walked in to Kia Salazer on 1/21/2012. George sold his Mercedes to the owner of salazar Kia. When we went in we had a good experienc More

by tcard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Saul Ramirez, Steve( sales Manager)
Feb 11, 2012 -

Ken Garff Kia Avondale responded

On behalf of the entire team at Salazar Kia I apologize for your negative experience at our dealership. We are committed to providing high quality customer service and we work diligently to ensure our customers have an enjoyable and stress-free experience. When we learned that you were unhappy with the terms of your contract, we did agree to unwind the deal and give back your trade in. We apologize for the miscommunication and for your negative experience at Salazar Kia. Thank you for taking the time to write a review. Sincerely, Tom Reilly General Manager

January 21, 2012

Bob was very friendly, very informative and never pushy. He showed great interest in finding me the perfect new car for my needs. Bob had always spoke to me when I was at KIA for service on my 2008 Sorento More

by gypsyjody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Acord, Bob Acord
January 21, 2012

Bob know his product and does a good job of answering questions. He is very friendly and keeps in touch. Bob is the man to see. More

by buckeye5935
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Sandavol, Bob Sandoval
January 17, 2012

Right from the first time my daughter and I arrived at the dealership we felt very comfortable (we were there twice)everyone was very friendly and respectful. Bob asked about what type of car I was lookin More

by msyolie01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Sandoval, Bob Sandoval
January 10, 2012

We have purchased several cars from the Kia Dealership! Bob Acord "Salesperson" was very attentive and an all around pleasant gentleman. He knows what he is talking about and gives you time to decide on y More

by lindyle1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Acord, Bob Acord
January 09, 2012

Bought my Sorrento over a year ago and got great service when buying and particularly afterward in service, always friendly, service is great, always listen and willing to help. Very professional. More

by cburg50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Reilly and David (service manager), Steve Reilly
January 06, 2012

It was a good experience. I recently had gone to Sands Chevrolet who tried to sell me a 2010 chevy aveo with no warranty and wanted to get a deal to charge me 360 a month and told me all kinds of false st More

by ashleyjburke85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mccormack
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