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Ken Garff Kia Avondale
Avondale, AZ
217 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 217 reviews
March 08, 2012
This was the best, easiest, shortest and most efficient car sales experience I have ever had. From the phone calls to the appointment to the actual transaction, these folks were friendly, helpful, conside car sales experience I have ever had. From the phone calls to the appointment to the actual transaction, these folks were friendly, helpful, considerate and understanding of my entire situation and needs. I felt truly pleased to have the interaction with these gentlemen and their kindness is nothing short of a blessing and exactly what I needed to restore my faith in excellent customer service!!! I cannot rank this dealership high enough!!! More
by bettyflo
Employees Worked With
Stuart, Hector and Tyler, Stuart Hilfer
March 02, 2012
We honestly won't go anywhere else and plan on only buying Kia from Salazar Kia. Every time we come in regardless of what we are in for we are treated like family. Thank you buying Kia from Salazar Kia. Every time we come in regardless of what we are in for we are treated like family. Thank you More
by Timnlinda
Employees Worked With
Bob Accord, Bob Acord
February 10, 2012
The staff at Salazar Kia gave us the greatest car buying experience ever! We had been to about 10 dealerships before Salazar and none of them could even come close to the price and customer service that we experience ever! We had been to about 10 dealerships before Salazar and none of them could even come close to the price and customer service that we received!!! Thank you Salazar Kia for making our car buying experience so exceptional!!!!! More
by kschoeff
Employees Worked With
Stuart Hilfer, Raymond Garcia, Tyler and J. Donavan, Stuart Hilfer, Raymond Garcia
February 10, 2012
Stuart was very friendly and accomadating to our needs. We thought the whole experience went well from Stuart to all the way to the Finance Department. We thought the whole experience went well from Stuart to all the way to the Finance Department. More
by kgallinger
Employees Worked With
stuart hilfer, Stuart Hilfer
February 05, 2012
I recieved a letter in the mail that said I was pre-approved for a new car and that I might be able to get my car payment lowered, so I called and made an appointment. I was pleasantly surprised to pre-approved for a new car and that I might be able to get my car payment lowered, so I called and made an appointment. I was pleasantly surprised to find that Tim Sheridan still worked there. He sold us our first Kia in 2009 and was very friendly, helpful,and knowledgeable about the Kia product. Tim was great and made me feel like I was in complete control of my own decision without pressuring me to buy. If I didn't like a certain car, he didn't try to persuade me into liking it. He just said, "Ok, let's go look at something else." Although, we weren't able to get our payment lowered, the staff at Kia did everything they could to get the payment within our budget and we drove away in a much nicer car than our trade-in. We are very happy with the service and hospitality we received from Tim, Bob, and Della. It was also nice to know that Bob even remembered us from previous visits to the service department with our old Kia. I have never received that kind of personalized service at any other dealership and I will be referring anyone I know who is looking to buy a new car to Tim. More
by hnavejar
Employees Worked With
Tim Sheridan, Bob Acord, Della Arkills, Bob Acord, Tim Sheridan
January 30, 2012
The employees and the owner are extremely helpful and honest. They actually helped me out of a bad situation with another dealer and were able to give me exactly what I wanted without any lies or manipul honest. They actually helped me out of a bad situation with another dealer and were able to give me exactly what I wanted without any lies or manipulation. I had a horrible first time car buying experience with this other dealership and Salazar Kia was completely the opposite. They made my experience pleasant and very stress-free. I was very happy with the entire experience and I would highly recommend them to anyone looking to purchase a new vehicle. More
by mandajean60
Employees Worked With
Ray, Robert, Raymond Garcia
January 29, 2012
Bob has always talked to me when I was in the service department and he finally talked me into buying a new car. It was a nonpressure experience which I greatly appreciate. Bob is always friendly and say department and he finally talked me into buying a new car. It was a nonpressure experience which I greatly appreciate. Bob is always friendly and says hello whenever I have been there. More
by diburk37
Employees Worked With
Bob Acord, Bob Acord
January 28, 2012
My wife and i were referred to Salazar Kia from a friend George Mower. We walked in to Kia Salazer on 1/21/2012. George sold his Mercedes to the owner of salazar Kia. When we went in we had a good experienc George Mower. We walked in to Kia Salazer on 1/21/2012. George sold his Mercedes to the owner of salazar Kia. When we went in we had a good experience from Saul Ramierez. He was very knowledgable and friendly. He knew ALOT about the cars and took his time and let us test drive a few of the models. I was introduced to Saul and Steve( sales manager)on 1/15/2012 from my friend George , both Steve and Saul said they would give us a good deal and give us a price " at cost". When the time came to sit down and talk price, after several hrs of negotiating we came to the price of 26,742. That price was written down on a piece of paper. We took the deal. By that time we had been there several hrs, we were tired, hungy and in a hurry to get to a show we had tickets to. We signed the papers without really looking over the paperwork like we should have. WE TRUSTED YOUR DEALERSHIP. That was a huge mistake on our part. When we left with the car and got to dinner, we reviewed the terms and then realized that the terms were switched to 84 months instead of 72. The amount financed was 31,500. We were FURIOUS!! We couldn't sleep all night and couldn't wait to get back in to the dealership in the morning. We called Saul within 30 min of leaving the dealership that night. In the morning we went in and Steve was very rude. He LIED and said that was what we agreed to. %^&%$hit. When we asked him where he came up with the price of 31,500 he could not give us an honest answer and said that he had to raise the price because we had no equity even though we came in with a $5000.00 trade. He finally ended by saying " fine, lets unwind the deal" our intentions were to get our Avalance back OR to change the terms. We were upset when we left and immediatly went shopping. We found a great deal at Nick Mayer Kia. Clement and Joe Lopez were amazing. We got a way better deal at a lower interest rate AND. . .. . . . added the extended warranty and the car alarm. Just for the record we will NEVER step foot in your dealership again OR refer anyone there. As a matter a fact we will spread the word how poor your sales mgr is and to not go there.. . . we did have one positive outcome though and we love your Kia Optima. Thank you, Glenn and Sofia Cardwell More
by tcard
Employees Worked With
Saul Ramirez, Steve( sales Manager)
January 21, 2012
Bob was very friendly, very informative and never pushy. He showed great interest in finding me the perfect new car for my needs. Bob had always spoke to me when I was at KIA for service on my 2008 Sorento He showed great interest in finding me the perfect new car for my needs. Bob had always spoke to me when I was at KIA for service on my 2008 Sorento while I waited for service to be done.As I was there that day for an oil change when I was talking to Bob and looking at new cars while I waited and I then decided it was time for a new car. Bob made sure the new car was perfect for delivery to me in a very timely manner, assisted me with changing my things from the old car to my new one. I am very happy with the experiance I had with Salazar Kia. More
by gypsyjody
Employees Worked With
Bob Acord, Bob Acord
