Ken Garff Hyundai Southtowne - Service Center

I love how everyone is so friendly and professional there. My vehicle was completely in a timely manner. there. My vehicle was completely in a timely manner. More

They are always kind and make sure that I know prices and what they are doing. I love the videos that they send. Thanks! what they are doing. I love the videos that they send. Thanks! More

I always appreciate the care of Ken Garff. I also love their involvement in the community. I also love their involvement in the community. More

About 3 weeks ago I took my 25 Palisade in for scheduled maintenance. That was completedin a timely manner. Last week I received a letter stating that I had not had the maintenance and that I needed to br maintenance. That was completedin a timely manner. Last week I received a letter stating that I had not had the maintenance and that I needed to bring it in. I called the dealerships service department asking them to correct my service record. I have not heard back and I am not happy about the lack of attention to this error. I needs to be corrected immediately. More

Work done on a timely manner. Staff very professional and knowledgeable. I am very pleased with the results. Staff very professional and knowledgeable. I am very pleased with the results. More

Great service advisor, Devin, helped me with all my concerns. Clean, great area to hang out while waiting for car repairs. concerns. Clean, great area to hang out while waiting for car repairs. More

I enjoy the service I receive at this location, but the wait time is the reasoning for a lower score. I was quoted 30-45 minute turnaround time and waited almost two hours. If you need more time or have wait time is the reasoning for a lower score. I was quoted 30-45 minute turnaround time and waited almost two hours. If you need more time or have more clients that day, be honest with the consumer about a realistic time frame. More

The service is always prompt and courteous. I especially like the videos created by the service tech to illustrate any recommended or required activities. I especially like the videos created by the service tech to illustrate any recommended or required activities. More

Frank was fantastic to work with. Spent the time on multiple days working with me and letting me test drive multiple cars. The finance guy was organized and quick and explained every Spent the time on multiple days working with me and letting me test drive multiple cars. The finance guy was organized and quick and explained everything thoroughly. I will definitely be a repeat customer. More

Yikes! This place was a mess. Little to no communication. From not knowing that my car was dropped off by the tow company to not knowing where the key to my This place was a mess. Little to no communication. From not knowing that my car was dropped off by the tow company to not knowing where the key to my car was when everything was done and you can only imagine the in between. Promising me a loaner car when the worker wasn’t even working. Notes left for supervisor to call and no call was received. I guess in the end, I am glad my car is working though there is this clicking sound. I and my car made it out alive barely with anger and tears. More