Ken Garff Hyundai Southtowne - Service Center

Good service. Free car wash. Good waiting area. Didn’t take too long for them to service the vehicle. Free car wash. Good waiting area. Didn’t take too long for them to service the vehicle. More

It was extremely hard to schedule an apt to get my car serviced, couldn't speak to a live service desk, and their link/app wouldnt allow you to click an appt date. 2 days later I finally got a live perso serviced, couldn't speak to a live service desk, and their link/app wouldnt allow you to click an appt date. 2 days later I finally got a live person to answer, whom had the strongest accent and couldn't speak english... but we figured how to make an apt (called it an oil change, cuz that's all he knew to schedule) they were 2 wks out. Mind ya my car wasn't drivable! Once my car got in (July 5th, 23) they insist on a diagnostic test ( with fee of $180) which I had already done & told them the codes that were missfiring. it took them 4 days to find out it needed new spark plugs & a 1 bad coil as well.. 760$ plus and 5 days later.. with no loaner car either. Very frustrating. More

Car sat in service area for 8 days and had not even had diagnostic. Kept getting told maybe tomorrow. Moved to different dealership and 7 hours later it had diagnostic completed and was approved for full w diagnostic. Kept getting told maybe tomorrow. Moved to different dealership and 7 hours later it had diagnostic completed and was approved for full warranty replacement. Very unprofessional service agents. More

My lube oil, ture rotation went well. They finished the job early, or it seemed earlier than usual. They finished the job early, or it seemed earlier than usual. More