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Ken Garff Hyundai Southtowne - Service Center

Sandy, UT

4.2
93 Reviews
Call Service Center (801) 257-3335

93 Reviews of Ken Garff Hyundai Southtowne - Service Center

Sort by
September 06, 2025

Always eager to help and great follow up Very through careful not to miss any problems that we might be having More

by daveridge
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
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September 05, 2025

Always get a good service, with friendly people, always fast service to get in and out with a smile More

by BRUCEBECKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 05, 2025

Explained all of my options well. Friendly. Cool to see video of my car with the tech explaining. More

by sakuraember
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 03, 2025

Horrible customer service and communication. Kept car for several days and didn’t do anything to fix the problem. More

by JOLINDA_C
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Different employees
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Sep 05, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to hear that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Kyle Harden, Service Manager, kharden@kengarff.com

September 03, 2025

The staff is incredible from sales and finance to an amazing service department. Your service team has been great at taking care of my car for the past 3 years, they are the reason I bought another new More

by Agaylea84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Harden, Cyrus (sales)
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Sep 05, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

September 02, 2025

Poor time management I had an appointment for an oil change and two hours later it was still not done and I had to leave More

by amiemwagstaff
Recommend Dealer
No
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Sep 05, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Kyle Harden, Service Manager, kharden@kengarff.com

August 31, 2025

Great team great people to work with, punctual and told me te exact time it was going to be ready More

by Jmontenegro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Gechuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 30, 2025

The staff are friendly and welcoming. The techs are professional and knowledgeable; they provide good video updates. More

by hollychristiansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 29, 2025

Got it done quick. Like lickity split!!! Great, personable, knowledgeable Thanks for your service. Yup More

by scothnd
Recommend Dealer
Yes
Employees Worked With
Idr
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August 29, 2025

They were very professional and informative. They did the job quickly and sent several videos of my car as they worked on it. I found the videos to be very helpful. I will return to the Southtow More

by txmal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
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