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Ken Garff Hyundai Southtowne - Service Center

Sandy, UT

3.6
61 Reviews

61 Reviews of Ken Garff Hyundai Southtowne - Service Center

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August 10, 2025

This dealership was so efficient and helpful with fixing the situation with my car, they kept me updated with what the issue was More

by AshmRuiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

Always friendly, quick service, received the video with all the details on the service, grateful for the attention More

by JONATHANROSALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

Excellent service. They finally got it fixed the gas is now showing that it is not full. Thank you More

by shaywoowoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2025

Garrett is always the same. .amazing, thoughtful and extremely helpful. Love having him assist us! More

by Elisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Jul 07, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

July 04, 2024

Terrible service! I have called them for three days and left messages and they never return them. I do not recommend them to anyone. There are other Hyundai dealership More

by sportmom13_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sarah Baxter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Ken Garff Hyundai Southtowne responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our dealership, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Shayne Skaggs, General Manager shaynes@kengarff.com

November 17, 2023

I received an oil change on Wednesday, and by Friday I had noticed a huge puddle of oil under my car. When I looked under the car the oil was dripping at a very fast pace. They first asked me if I could More

by Mchild
Recommend Dealer
No
Employees Worked With
Sarah Baxter
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2023

Terrible service department! Had one oil change on the Advantage Care prepaid deal ....made appointment and confirmed it that I had one left. Drive all the way to Draper after 2 More

by boatmanslack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Stocking
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norman....awful
Oct 12, 2023 -

Ken Garff Hyundai Southtowne responded

Thank you for taking the time to leave a review for our dealership. We are sorry to hear that you had a frustrating experience at our service department, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Shayne Skaggs, General Manager shaynes@kengarff.com

August 24, 2023

Such an easy experience. This is the third car we’ve bought from Dave Lacccoarce and it is always a pleasure doing business with him. More

by MNMWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Laccoarce
August 18, 2023

I have never owned a Hyundai so don’t know why I get this survey please remove me from your email list More

by GfRANDSEN
Recommend Dealer
No
Employees Worked With
Skyler Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

I did not go there I did not go to Ken Garff Hyundai Two words More

by jonwhite48
Recommend Dealer
Yes
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