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Ken Garff Hyundai Southtowne

Sandy, UT

4.1
410 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence
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10770 S Auto Mall Dr

Sandy, UT

84070

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Showing 410 reviews

August 24, 2025

Staff was great. Met me in the garage as I pulled in. Took good care of me and my car and had me back on the road in the promised time. Love their service More

by terimeri62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalen five. Stars
Aug 25, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

August 24, 2025

Great to work with. Dane did a great job of communicating with me through the whole process, from beginning to end. More

by HEAP.MATT2015
Recommend Dealer
Yes
Employees Worked With
Dane
Aug 25, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

August 24, 2025

I love how everyone is so friendly and professional there. My vehicle was completely in a timely manner. More

by tnielson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

August 22, 2025

I really liked Frank Arman. He was a great help and a good salesman. I was a bit disappointed with Boo the financial closer. I felt he could have gone over the numbers and figur More

by aprilmarie76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Arman, Allen ?, Boo?
Aug 25, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to hear that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Greg Gibb, General Sales Manager gregg@kengarff.com

August 22, 2025

They are always kind and make sure that I know prices and what they are doing. I love the videos that they send. Thanks! More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rasmussen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shayne Skaggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hank Henriod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jolyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Mortensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarah Baxter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Gibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Satterfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

August 21, 2025

I always appreciate the care of Ken Garff. I also love their involvement in the community. More

by amydott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Baxter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Skyler Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

August 21, 2025

About 3 weeks ago I took my 25 Palisade in for scheduled maintenance. That was completedin a timely manner. Last week I received a letter stating that I had not had the maintenance and that I needed to br More

by CHRIS.REIGNER
Recommend Dealer
No
Employees Worked With
Service department employee not given
Aug 22, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for taking the time to leave a review, Chris. We're sorry to hear that you've had a frustrating experience with communication at our service department, and your review has been relayed to the appropriate team members to look into this. In the meantime, please reach out directly for further assistance. Kyle Harden, Service Manager, kharden@kengarff.com

August 21, 2025

Everyone I have interacted with at the dealership has been knowledgeable, kind, and professional. I enjoyed my 2023 Palisade but I'm THRILLED with my 2026. More

by kcdapper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Cole
Aug 22, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

August 20, 2025

08/09/2025: Appearance and ClearShield Detailing, Mud Flaps, All-Weather Floor Linings and Filled Gasoline Tank were added to purchase of 2025 Hyundai Tucson Limited. Mud-Flaps and Liners were ordered, More

by LeondeBruin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sina and Cyres
Aug 22, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for your feedback. We strive to provide every customer that visits us with a 5-star experience, and we are sorry to hear that we did not meet your expectations when you visited our location. Our team is reviewing your experience to look for opportunities to improve for next time. In the meantime, please feel free to reach out to us directly using the contact information below. Kyle Harden, Service Manager, kharden@kengarff.com

August 20, 2025

Work done on a timely manner. Staff very professional and knowledgeable. I am very pleased with the results. More

by ralf1951rn
Recommend Dealer
Yes
Aug 22, 2025 -

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!