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Ken Garff Hyundai Southtowne
Sandy, UT
506 Reviews
At Ken Garff, we hear you. You might expect a car company’s top priority to be cars, but not at Ken Garff. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given. But Wait There's More Ken Garff Certified Pre-Owned - We go the extra mile so you can buy with confidence
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 506 reviews
November 15, 2025
The service staff is knowledgeable, courteous, and professional.They are not condescending to women. Pricing seems reasonable and the work is done by well trained technicians. I have been going to Ke professional.They are not condescending to women. Pricing seems reasonable and the work is done by well trained technicians. I have been going to Ken Garff Hyundai for years. I highly recommend them to anyone who wants to be treated like a valuable customer. More
by cecemay1
Verified CustomerEmployees Worked With
David and Norman
November 10, 2025
I was mislead with the diagnosis fee. That it would be applied to the total repair if it was done by their dealership. Then when I went to pick my car up on the day discussed it was compl That it would be applied to the total repair if it was done by their dealership. Then when I went to pick my car up on the day discussed it was completely dead. When I asked for help jump starting it I became an inconvenience. While driving home my car continued to have electrical issues with the radio and dashboard. I expressed this in a video to Mr. Van Wagoner and have yet to hear any response. This is HORRIBLE customer service and will never be back. More
by MIKET801
Employees Worked With
Chase Van Wagoner
November 10, 2025
Staff was friendly and responsive to my needs. They were quick with the process. I think they were fair in the deal. They were quick with the process. I think they were fair in the deal. More
by dianem2727
November 07, 2025
Appreciate the great service and concern you all have for your customers and for listening your customers and for listening More
by bdhltn
November 07, 2025
The most painful experience of our lives Took over 7 hours to purchase Lisa is the only person that we have dealt with that does what she says she will do hours to purchase Lisa is the only person that we have dealt with that does what she says she will do More
by craig.hatfield
November 07, 2025
He is great and willing to work with me to make the purchase to happen. purchase to happen. More
by zf900718
Employees Worked With
November 06, 2025
I recently purchased a car from this dealership, and the experience was disappointing. The process took over four hours, even though I walked in knowing exactly which car I wanted. While the employees were experience was disappointing. The process took over four hours, even though I walked in knowing exactly which car I wanted. While the employees were generally polite, I felt like I was being held hostage throughout the entire visit. The final price was higher than what was advertised online, and I had to sit through multiple sales pitches for add-ons and extended warranties that I had no interest in. When the car was finally brought out, the windows were dirty, and the tires were noticeably low on air. Since the purchase, I’ve been repeatedly contacted by the salesperson and dealership for reviews and surveys, which feels excessive. Overall, the experience did not meet my expectations, and I would not recommend this dealership based on my visit. More
by tko3sons+kengarff
Employees Worked With
November 06, 2025
They are fast, helpful and friendly. I will be coming back when I am ready to switch! I will be referring all I know to come work with this company! I will be coming back when I am ready to switch! I will be referring all I know to come work with this company! More
by CRYSTALE
November 06, 2025
I changed my mind 3 times on the car I wanted. Cyrus is amazing, he went above and beyond to help me with my purchase. Cyrus is amazing, he went above and beyond to help me with my purchase. More
by Rootbeer
