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Ken Garff Honda Riverdale - Service Center
Ogden, UT
2,616 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,616 Reviews of Ken Garff Honda Riverdale - Service Center
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October 19, 2024
This performance exceeded my expectations! They pick up and dropped off my car and took care of everything with great communication and speed! They pick up and dropped off my car and took care of everything with great communication and speed! More
by anoel
Verified Customer
October 11, 2024
This dealership - Ken Garff - is the best I have ever worked with. The personnel across the board are professional, knowledgeable, friendly, but most of all they work as a team. As a non- mech, non- te worked with. The personnel across the board are professional, knowledgeable, friendly, but most of all they work as a team. As a non- mech, non- techi, I have to put my faith and trust in a team that knows what is needed and not afraid to express the options available. I know I can trust the members of this team and that means a lot. In particular, a shout out to Josh, Frank, Kyle and Dino on the Service side, Justin over in Collision and Tyler and Matt in Sales. More
by Lee
Employees Worked With
Other Employees :
Tyler &Matt in Sales and Justin and team over in Collision
September 04, 2024
Offered free valet service to pick up and drop off my car. Rescheduled the appointment to a less busy day to provide faster turn around. If the service wasn’t completed, they would have provided a free r car. Rescheduled the appointment to a less busy day to provide faster turn around. If the service wasn’t completed, they would have provided a free rental until it was done. More
by rowdya22
Employees Worked With
August 31, 2024
Tyler is always helpful, available and knowledgeable. He’s been helpful with our last 2 CRVs. Jesse is my go to in service. Always calls back, follows up and is very knowledgeable. This was my first in He’s been helpful with our last 2 CRVs. Jesse is my go to in service. Always calls back, follows up and is very knowledgeable. This was my first interaction with Lizy but she has the same qualities. More
by bowdenriverbend
May 15, 2024
Kyle and Frank performed the assessment quickly and fixed the immediate problem swiftly. My brakes are working good. There were other items that they recommended should be done, unfortunately we have to wait the immediate problem swiftly. My brakes are working good. There were other items that they recommended should be done, unfortunately we have to wait and knock them out one at a time. Simply just because other expenses were piling up and appreciate the willingness to work on what could be done at this time. Kyle was cool to work with so I definitely will be back to catch up on some of the other items. Good service! More
by genriqz
April 20, 2024
Lizzy was friendly, professional, patient, and truly understanding. I will happily go back to see her for my vehicle needs. My car was ready when promised and all extra services were discussed beforehan understanding. I will happily go back to see her for my vehicle needs. My car was ready when promised and all extra services were discussed beforehand. More
by 01sarataylor
Employees Worked With
April 08, 2024
I had a. very good experience . Lizzy was so attentive, and easy to work with. She was friendly and very professional.. She kept me informed during the whole very good experience . Lizzy was so attentive, and easy to work with. She was friendly and very professional.. She kept me informed during the whole service . She answered all my question that I had . She was great !! Thank you. ☺️ More
by KATHY
Employees Worked With
March 12, 2024
The service writer tried to force an unnecessary rear end alignment on my wife by refusing to rotate our tires unless she agreed to the alignment. I feel that he was trying to take advantage of her because alignment on my wife by refusing to rotate our tires unless she agreed to the alignment. I feel that he was trying to take advantage of her because she didn't know any better. Tires were rotated at Big O with no concern about the alignment. This just caused me extra time and nuisance. More
by BIGSKY.BRY
Employees Worked With
Frank or Dino
