Ken Garff Honda Riverdale - Service Center

Good not great Josh sent me a text telling me the work that would be done. He said they would be done around four on Saturday afternoon so I was home waiting for th Josh sent me a text telling me the work that would be done. He said they would be done around four on Saturday afternoon so I was home waiting for the confirmation that the work was done so i could pick it up but it never came then just before five he was texting my wife’s phone but she wasn’t with me so I didn’t know this when I showed up unannounced at 5:30 Josh and the whole service department had gone home and I was nearly left for the weekend without a car . Thankfully someone from sales was able to find the paperwork and allow me to pay for the work done great service on the car I just don’t understand why he opened one line of communication and then didn’t follow through by same means. Frustrating and time wasted More

Good people that listen well. I trust this service center because they always tell me what my vehicle needs and they let me decide what to do. I know they use Honda parts and they I trust this service center because they always tell me what my vehicle needs and they let me decide what to do. I know they use Honda parts and they are experts with servicing Hondas. More

Amazing Great service! They even vaccumed and washed my car. So amazing! I really appreciate how hey went above and beyond. And they helped me save money. Great service! They even vaccumed and washed my car. So amazing! I really appreciate how hey went above and beyond. And they helped me save money. More

Great experience I highly recommend this service and location. The shuttle service is a great help. The technicians do great work. The entire crew seems eager to help I highly recommend this service and location. The shuttle service is a great help. The technicians do great work. The entire crew seems eager to help. More

No hassle Excellent service. I did not wait long. The car looked good when they where done. I would recommend this service center to my friends and family. Excellent service. I did not wait long. The car looked good when they where done. I would recommend this service center to my friends and family. More

Excellent I know that Jared will always take care of my car as if it were his own. If he can’t take care of me he will find someone who will. I know that Jared will always take care of my car as if it were his own. If he can’t take care of me he will find someone who will. More

Fantastic! Very friendly staff, starting with making appointment. Staff explained everything very well. Service was on time. Staff explained the deals the deal Very friendly staff, starting with making appointment. Staff explained everything very well. Service was on time. Staff explained the deals the dealership had going on. Received a text and phone call when car was ready for pickup. More

Windshield washer I came in early and was told the wait would be an hour and half to get oil changed and see why windshield washer would not work. Was told that to come I came in early and was told the wait would be an hour and half to get oil changed and see why windshield washer would not work. Was told that to come around three would be better. Came back at three, satisfied with oil change but was told to come back the following week to check out problem with washer. Hoping doesn’t snow or freeze by then to help with problem. Will ask to see how much before price is paid . Have a Honda CRV 2014 More

Fantastic customer service. Great waiting area helped entertain my 3 year old. Great fast service. Josh was friendly, explained things well. Will continue comin customer service. Great waiting area helped entertain my 3 year old. Great fast service. Josh was friendly, explained things well. Will continue coming back! More

scheduled maintenance Service was done in less time than promised and was very thorough. Everything was explained before starting. No pressure to purchase additional produ Service was done in less time than promised and was very thorough. Everything was explained before starting. No pressure to purchase additional products. Friendly encounter. More