Ken Garff Honda Riverdale - Service Center
Ogden, UT
2,633 Reviews of Ken Garff Honda Riverdale - Service Center
Good service Frank, the service advisor is very good and take good care of my car. I will take my car to the service again. I had a very good time at the dealer. T Frank, the service advisor is very good and take good care of my car. I will take my car to the service again. I had a very good time at the dealer. Thanks for making me feel like welcome More
Ken Garth Honda Riverdale kicks a**! I love Ken Garff Honda Riverdale! I’ll never buy a car or have one worked on anywhere else but here! They have a shuttle service and an awesome w I love Ken Garff Honda Riverdale! I’ll never buy a car or have one worked on anywhere else but here! They have a shuttle service and an awesome waiting area! More
Excellent service Ken Garff Honda was very friendly and thorough when we took our CRV in for engine service. Suda was great to call us and tell us exactly what was wron Ken Garff Honda was very friendly and thorough when we took our CRV in for engine service. Suda was great to call us and tell us exactly what was wrong and gave an estimate of the cost for the repairs. The service was completed on the day he promised. We like taking our car to KGH and know we’ll receive great service and friendly service. More
Prefer Ken Garff Service in Salt Lake My car wouldn't start and was towed to Ogden (which was the closest dealership). The service advisor my husband spoke with went home sick and didn't s My car wouldn't start and was towed to Ogden (which was the closest dealership). The service advisor my husband spoke with went home sick and didn't speak with anyone or leave notes. So the car arrived and sat until late afternoon when I called to ask about the status because no one in service was aware of it. Service advisors were very difficult to reach by phone and the service department is extremely busy. Initially I was told that it could be days before my car could be diagnosed and repaired. They were able to work it into the schedule and the car was diagnosed and repaired the next day. I appreciate them being able to look at and repair the car so quickly. If you live in the Ogden area, it's a great place for service. However, I prefer the downtown Ken Garff service department. It's much larger so I never have a problem getting service for my car or being able to speak with a service advisor. More
Great Service Department Robert was my service advisor and answered all my many questions. He is professional and very helpful. I also asked for some advice from Rick the se Robert was my service advisor and answered all my many questions. He is professional and very helpful. I also asked for some advice from Rick the service manager, he has many years of experience. I also was helped by Jared in service too when Robert was unavailable, they are all very helpful, professional and knowledgeable. I also love Pam in the shuttle service she is great! More
Staff was friendly and helpful . After dropping off our van to have the sliding door repaired I was able to communicate with them via text messaging which was nice. I asked if they . After dropping off our van to have the sliding door repaired I was able to communicate with them via text messaging which was nice. I asked if they had a military/law enforcement discount which they did. This helped save some money which was nice. They also realized another problem with the door after they gave me the estimate. Because they realized this after the fact I was only charged an extra $50 instead of the full $120 for this repair. More
Great customer service Josh was very attentive and explained everything very efficiently. When I picked my car up he recognized me and immediately helped me get my keys. I a Josh was very attentive and explained everything very efficiently. When I picked my car up he recognized me and immediately helped me get my keys. I also ran into a simple problem with my glovebox and he took a moment and helped me fix it and explained why it was happening in the first place. I have great experiences at Honda in Riverdale every time for anything I'm there for. I appreciate all the kindness. More
Honda Service Helpful that the tech took of video describing the problems. Service department wants to inform you of current problems and future issues before they Helpful that the tech took of video describing the problems. Service department wants to inform you of current problems and future issues before they become problems. Very helpful!! Thanks More
They did a great job 90k service Charles did a great job the car was finsished and waiting for me as promised. Great job.i would suggest and recommend Charles to anyone. Charles did a great job the car was finsished and waiting for me as promised. Great job.i would suggest and recommend Charles to anyone. More
Great service writer and service manager Lost my transmission but service advisor Robert helped me as much as possible deciding what to do and was very professional and knowledgeable. He als Lost my transmission but service advisor Robert helped me as much as possible deciding what to do and was very professional and knowledgeable. He also found all discounts possible. He made the experience bearable and his help was much appreciated! Jared answer multiple questions I had one day Robert was unavailable and Rick helped me with his great advice from many years of experience. Thanks Ken Garff service team! More