Ken Garff Honda Riverdale - Service Center

CRV service Josh met me at the entrance and took my car right in. The part needed was available and the work was good quality with no mess. Wait time was less tha Josh met me at the entrance and took my car right in. The part needed was available and the work was good quality with no mess. Wait time was less than expected. More

Always friendly and helpful The staff always work you in last minute. Always friendly and helpful and explain what was done to the car and I always get a feee car wash The staff always work you in last minute. Always friendly and helpful and explain what was done to the car and I always get a feee car wash More

Advantaged care February 21st, 2019 I arrived early, Dan took care of the paperwork. The car had an oil change, tire rotation and car wash and was finished before the promised 45 minutes I arrived early, Dan took care of the paperwork. The car had an oil change, tire rotation and car wash and was finished before the promised 45 minutes. More

Professional, friendly and quick! This dealer immediately understood the issue our Honda CR-V was having. They made a recommendation, and we scheduled an appointment asap. The procedur This dealer immediately understood the issue our Honda CR-V was having. They made a recommendation, and we scheduled an appointment asap. The procedure fit their assessment, and they completed the work in less time than expected. It's always a pleasure letting this dealer care for our vehicles. More

Oil change and repairs They always get me in when I want. I don't feel any pressure or up selling, like at oil changing places. Prices are competitive. But I go because the They always get me in when I want. I don't feel any pressure or up selling, like at oil changing places. Prices are competitive. But I go because the staff were all great. More

Thumbs up No compliants. Great service, timely, friendly. Love popcorn ,TV, and soda whie you wait. I like having an appointment time set up beforehand. Explain No compliants. Great service, timely, friendly. Love popcorn ,TV, and soda whie you wait. I like having an appointment time set up beforehand. Explained all services provided. More

Fast service and battery replacement I brought my car in at 7:45 and was leaving with a new battery by 8:30. Clear direction on warranty and other info I'll need later. Thankd. I brought my car in at 7:45 and was leaving with a new battery by 8:30. Clear direction on warranty and other info I'll need later. Thankd. More

Just wanted to do the recall work and get paid. It left with the same issues it had. Ken Garff was paid and I still have to figure out how to fix the issue. They brought it in fixed other recalls an It left with the same issues it had. Ken Garff was paid and I still have to figure out how to fix the issue. They brought it in fixed other recalls and the recall that was open. Asked if they would at least look at the problem to tell me what it needs and he told me to pull the panel off and look myself. More

Great experience Robert was helpful, friendly and professional. Everyone was efficient and the estimated repair time was very accurate. The shuttle service (Pam) was v Robert was helpful, friendly and professional. Everyone was efficient and the estimated repair time was very accurate. The shuttle service (Pam) was very cordial and accommodating. More

Busy Service Department, Great Customer Service Vehicle received great care and service. Shuttle drivers were very courteous and friendly. Service advisor was very busy and when I got back to the Vehicle received great care and service. Shuttle drivers were very courteous and friendly. Service advisor was very busy and when I got back to the dealership to pick up my vehicle I had to wait about 20 minutes to talk to him because he was taking care of other customers. More