Ken Garff Honda Riverdale - Service Center
Ogden, UT
2,634 Reviews of Ken Garff Honda Riverdale - Service Center
LOF Service Fast and friendly service with one advisor, Suda Thirakul, who I absolutely trust to take care of me and my 2018 CR-V fairly. Thanks you. Fast and friendly service with one advisor, Suda Thirakul, who I absolutely trust to take care of me and my 2018 CR-V fairly. Thanks you. More
Excellent Service My Service Advisor went above and beyond to provide me details of my service. They care about their customers there and it shows. From the purchase of My Service Advisor went above and beyond to provide me details of my service. They care about their customers there and it shows. From the purchase of my new CR-V to the Service department, we were taken great care of. More
Failure to inform I brought in my pilot to have the check engine light checked as well as a recall repair. Upon pickup the check engine light was not addressed. I had t I brought in my pilot to have the check engine light checked as well as a recall repair. Upon pickup the check engine light was not addressed. I had to ask and the technician did not know. I was required to wait to find out and told I will need to bring it in again. A phone call prior to pick up and the problem resolved while my vehicle was in the shop would have made a world of difference. I will now have to spend another day without a car. More
Oil change and brake repair Treated well, kept apprised of situation and work that needed to be done. Jared remembered me several days later when I returned to have additional wo Treated well, kept apprised of situation and work that needed to be done. Jared remembered me several days later when I returned to have additional work done. More
Regular service I was at the dealership at 9am and out by 10am as promised. People were cordial and did a good job I was very HaPpy I was at the dealership at 9am and out by 10am as promised. People were cordial and did a good job I was very HaPpy More
Great experience at Riverdale Honda. The service people were pleasant, provided good service and were very quick. I had questions about the service after I had left my car at the service The service people were pleasant, provided good service and were very quick. I had questions about the service after I had left my car at the service center. I messaged my questions and Dan was quick to respond and take care of everything. More
Diagnosis of shaking problems They were a great help find and explaining the issues that could be related to the shuddering problem and the best way to go about fixing it. They were a great help find and explaining the issues that could be related to the shuddering problem and the best way to go about fixing it. More
Just a recall! I had the car in for a simple airbag recall next thing I know I'm getting text messages and a video of the car with the hood open with all the filters I had the car in for a simple airbag recall next thing I know I'm getting text messages and a video of the car with the hood open with all the filters laying on the hood showing me that they needed replacing along with every fluid the car has. They kept texting me prices on everything they thought needed to be done! I didn't have them do the services and when I got the car home to change the filters myself I found the air filter housing was not put on correctly causing unfiltered air to enter the engine along with the cabin air filter not pushed back in and locked into place! Plus I get a call 2 or 3 times a month from a different salesperson wanting me to come trade it in for a new Pilot. I will not be doing business again with Ken Garff honda. More
Suda got it done They are on point. Quick easy and honest. Got an appointment that worked best for me. They got me in and out as promised. I will be doing business wit They are on point. Quick easy and honest. Got an appointment that worked best for me. They got me in and out as promised. I will be doing business with them for a long time. More
Ken Garff service is always great This location always provides great customer service. Frank is super friendly and professional. I call the day of and they always get me in, which I This location always provides great customer service. Frank is super friendly and professional. I call the day of and they always get me in, which I appreciate. Thanks More