Ken Garff Honda Riverdale - Service Center

Fast and friendly Service was good with an explanation of what was done or needed done on the car. Was made aware of an issue that needed immediate attention Service was good with an explanation of what was done or needed done on the car. Was made aware of an issue that needed immediate attention More

Prompt & efficient service Was told job would be done by end of day. Explain to tech I was from out-of-town. Service was completed in less than two hours. Awesome attention... Was told job would be done by end of day. Explain to tech I was from out-of-town. Service was completed in less than two hours. Awesome attention... More

Clearshield installation I got the clearshield on my new Passport! I’m very pleased with the service! I dropped my vehicle off and they got me a tide back home! Service was do I got the clearshield on my new Passport! I’m very pleased with the service! I dropped my vehicle off and they got me a tide back home! Service was done in a timely manner and they always answer all of my questions! Friendly and care about the service they provide! More

Oil change, tire rotation, brake and transmission fluid chan I have always been extremely satisfied with the service at Ken Garff Honda. Josh helped me this time. I told him I needed to get my daughter to school I have always been extremely satisfied with the service at Ken Garff Honda. Josh helped me this time. I told him I needed to get my daughter to school and only had about 1 1/2 hours to wait and he got it done in less than an hour! He was awesome!! I would recommend their service department to anyone! More

Great job! Josh was my point of contact for my service. He kept me up to date and was very clear about what options I had. He called at least 4 times during th Josh was my point of contact for my service. He kept me up to date and was very clear about what options I had. He called at least 4 times during the day to get verbal authorization for unanticipated services I needed which was much appreciated. More

One good - one bad. The first time I went for an oil service, I was satisfied with their work. The car was clean, and things went well. The only down side was they rotate The first time I went for an oil service, I was satisfied with their work. The car was clean, and things went well. The only down side was they rotated the tires but failed to re-teach the air pressure sensors, so their location was not correct. I went yesterday for the 2nd of three oil changes that I purchased. When I went out to get in my car, I opened the car to find the door panel covered with oily hand prints all over, and oily footprints on the carpet and floor mat. Also, the car was supposed to be washed, but the bottom of the door panels still had road grime all over them. So I was less than impressed. On the upside, they did have good Coke in the drink dispenser! More

Great customer Service Robert is a great guy. He graciously helped and resolved my car problems so I was able to drive my car back to work. Thanks. Robert is a great guy. He graciously helped and resolved my car problems so I was able to drive my car back to work. Thanks. More

Professional, polite, honest. I brought my Civic in for regular scheduled maintenance at 31k. Right from the beginning the maintenance team was kind and efficient. When my oil chan I brought my Civic in for regular scheduled maintenance at 31k. Right from the beginning the maintenance team was kind and efficient. When my oil change was almost complete, they let me know I have a minor oil leak but they didn’t have the appropriate technician on the floor to find out where the problem was coming from. The technician told me to bring it back within the next 5k miles because my warranty expires at 36k. This is truly impressed me because they could have kept quiet about the minor leak until my next oil change, and because my vehicle takes full synthetic oil, it would have been well past 36k before my next visit. They could have taken the opportunity to make easy money by waiting until my warranty was up. In today’s world, an honest mechanic can be tough to find. I’m truly grateful. Because of this incident, Honda has won me over. Thank you More

Your customer went above and beyond thank you so much! They towed my car there free of charge found the problem quickly I loved being able to get text messages about the status of my car, very convenient t They towed my car there free of charge found the problem quickly I loved being able to get text messages about the status of my car, very convenient thank you so much! They solved all my problems in one day I had taken my car to several different shops that couldn't figure out out if there lives depended on it thank you so much Ken Garff! More

Always a great experience! Suda is always cheerful and happy to help. He has taken care of our Acura and us very well iver the last couple of years. Suda is always cheerful and happy to help. He has taken care of our Acura and us very well iver the last couple of years. More