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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,630 Reviews
Call Service Center (801) 436-3886

2,630 Reviews of Ken Garff Honda Riverdale - Service Center

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November 17, 2024

Could be easier to find the service department and easier to get into but overall great service More

by mwatkins2976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 16, 2024

Brought our CR-V into your shop for a recall on the steering gear. Jesse handled the whole thing with no fuss. Jesse was very professional and courteous! Great experience! More

by LARRY686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 16, 2024

The service department was very attentive and provided a great customer service. Thank you all. More

by rlefevre9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 15, 2024

The people there are friendly, professional and good to deal with. I would highly recommend this dealership. More

by karinalatham
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

November 14, 2024

We bought a car and it didn't have a key. They refused to pay for one. More

by Toninowland
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Eastburn
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Ken Garff Honda Riverdale responded

Thank you for your review. We're sorry to hear that you had a frustrating experience; we're having trouble finding you in our records and would really like to speak to you and learn more about what happened so we can help. Please contact us directly using the information provided below. Marcus Lunt, General Sales Manager marcusl@kengarff.com

November 13, 2024

The entire experience from beginning to end was made easier by Alex and his crew. Thank you! More

by petersenkap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

November 13, 2024

My service advisor was new in the procedures we were doing and so it took some time to help him read emails properly and accomplish all tasks properly. More

by drshurtl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 12, 2024

Fast service, kept me up to date with my part orders and easy scheduling for my car More

by Luisfmilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 10, 2024

Great service Kyle best resentative for dealer ever. Took care of all my needs thank you More

by mccormackjl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 08, 2024

Dino and the rest of the guys in the service department take great care of their customers and go the extra mile every time! More

by philandsherron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

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