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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,631 Reviews

2,631 Reviews of Ken Garff Honda Riverdale - Service Center

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November 25, 2024

Frank was VERY kind and professional; he is one of the main reasons I stay More

by danlwest311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

The staff is always friendly and respectful. They completed my requested service and gave me options for their recommend services. I've never been pushed to get more done than needed. The staff More

by HAMMERVD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Eastburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

Great communication both via text and over the phone to understand what is going on with my van. Live the video piece, too. I work so having efficient means of communicating is important. More

by Jlaura72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

They did a great job. They were fast, professional and courteous. I would highly recommend them. More

by CSGRACIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

I went for an oil change, fast service and Frank was outstanding! I like your dealership. More

by jleahy32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Jesse is great to work with he is always willing to help and share what work is being done, and when it will be completed. More

by chadeddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

They were quick to schedule me in and courteous at the greeting for drop off. The explanations of diagnostic concerns was great. Frank was awesome in working with me and most accommodating with any ques More

by L_SLAGOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

I have been dealing with Ken Garff for years. If they weren’t good and reputable…I wouldn’t have kept going back. More

by lao28wen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Auto body work looks as good as new. Communication was excellent. I have zero hesitation recommending their services. More

by GARY.BARNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie Lasater
November 18, 2024

I was disappointed that you scheduled myself and others for 12;00 appointments when you had a team bbq scheduled. We all waited over 1.5 to 2 hours for oil change because everyone was eating. Next time don More

by SWYNN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Ken Garff Honda Riverdale responded

Thank you for taking the time to leave a review for our dealership. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Joey Burns, General Manager joeyb@kengarff.com

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