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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,624 Reviews

2,624 Reviews of Ken Garff Honda Riverdale - Service Center

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November 20, 2024

I have been dealing with Ken Garff for years. If they weren’t good and reputable…I wouldn’t have kept going back. More

by lao28wen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2024

Auto body work looks as good as new. Communication was excellent. I have zero hesitation recommending their services. More

by GARY.BARNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valerie Lasater
November 18, 2024

I was disappointed that you scheduled myself and others for 12;00 appointments when you had a team bbq scheduled. We all waited over 1.5 to 2 hours for oil change because everyone was eating. Next time don More

by SWYNN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Haro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Ken Garff Honda Riverdale responded

Thank you for taking the time to leave a review for our dealership. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Joey Burns, General Manager joeyb@kengarff.com

November 17, 2024

KGHR gave quick service to a fair amount of periodic maintenance. Transmission fluid, converter fluid, rear differential fluid, and an LOF. Thank you. More

by JPCULVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

November 17, 2024

Could be easier to find the service department and easier to get into but overall great service More

by mwatkins2976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 16, 2024

Brought our CR-V into your shop for a recall on the steering gear. Jesse handled the whole thing with no fuss. Jesse was very professional and courteous! Great experience! More

by LARRY686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 16, 2024

The service department was very attentive and provided a great customer service. Thank you all. More

by rlefevre9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 15, 2024

The people there are friendly, professional and good to deal with. I would highly recommend this dealership. More

by karinalatham
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

November 14, 2024

We bought a car and it didn't have a key. They refused to pay for one. More

by Toninowland
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Eastburn
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Ken Garff Honda Riverdale responded

Thank you for your review. We're sorry to hear that you had a frustrating experience; we're having trouble finding you in our records and would really like to speak to you and learn more about what happened so we can help. Please contact us directly using the information provided below. Marcus Lunt, General Sales Manager marcusl@kengarff.com

November 13, 2024

My service advisor was new in the procedures we were doing and so it took some time to help him read emails properly and accomplish all tasks properly. More

by drshurtl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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