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Ken Garff Honda Riverdale - Service Center

Ogden, UT

4.7
2,895 Reviews

2,895 Reviews of Ken Garff Honda Riverdale - Service Center

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July 15, 2025

My 2007 Honda CRV was recently serviced in Riverdale, UT. My experience was totally positive: Minimum wait time, questions answered, concerns addressed, ride provided, and job completed the same day. My l More

by jbuck1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

The dealership worked with me on finishing up the tasks, and were very good at messaging progress reports More

by Antony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

It's a hassle that I have to walk around to get to the wating area due to renovation but it is what it is for now. They're proficient in what they do and Kyle was very helpful answering my questions. More

by joe_yang85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

The parts were not right from first go around then when parts showed up they didn’t tell me how much it was going to cost to install when they told me the final charge it was over a thousand bucks thanks f More

by deeharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2025 -

Ken Garff Honda Riverdale responded

Thank you for taking the time to leave a review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Brett Hargrove, General Manager bhargrove@kengarff.com

July 07, 2025

It was great. Josh was very helpful and courteous. I was provided a ride to and from the service dept over to the waiting area. I have severe lung disease so it wa More

by 2webby
Recommend Dealer
Yes
Employees Worked With
Josh
July 05, 2025

The service writer that checked me in for my appointment was professional, knowledgeable and patient. I will definitely come here for all of my automotive needs. More

by NANCY9805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

Good and timely service when needed. Keep up the good work. Make people happy each time. More

by kentvk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2025

I appreciate their Advantage Plan. It helps me keep up on issues before they become serious. Everyone is courteous and Dino has been especially knowledgeable and helpful! More

by mohrsandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dino Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

They were so helpful. Great service and friendly greeting. They walked through everything they did on my car. More

by K_BOULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Youngdell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

Had an issue with broken suspension bolts and a rusty frame. Rick J. brought it into both the service center and body shop for consult. They couldn’t help, but were honest and didn’t even charge. Honesty More

by Mark H.
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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