Ken Garff Honda Of The Desert
Cathedral City, CA
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Amazing experience!! I have absolutely nothing negative to say about my experience at Honda of the Desert. Heres my story: I was originally trading in my Nissan Sentra f I have absolutely nothing negative to say about my experience at Honda of the Desert. Heres my story: I was originally trading in my Nissan Sentra for another Nissan make, the Nissan Altima. Before i walked into Nissan i had already set my mind to what i was willing to pay for an Altima and had done all my research on true car, read reviews, EVERYTHING! But of course not everything happens the way you hope. The manager was just rude. He wouldnt work with me and eventhough they said they were at true car dealer, they refused to give me the true car price for the exact car that i was looking at. Sticker price for the car was 36k.... but since it was a 2016 and they were trying to get it off the lot they said they would give me an 8k discount. I thought it was too good to be true but i said hey lets just see what the numbers look like. NOPE! they ended telling me that they couldnt give me a discount of more than 3k and my payments would be in the 500s for 72 months. Keep in mind my sentra was valued at 9500 and i owed 4k so the remaining balance was going to be for a down payment for the new car.... you do the math. I was going to end up paying 40k for a 33k car and that was including trading in my car? I said xxxx no and left. That was enough for me to never buy a car from them. I dont have patience for people who try to fool me. Anyway, The next day i decided to go to Honda but before i did i called and made sure that the price they quoted me for online was the true price for the car. Juan (internet manager) said yes and he explained to me how their dealership worked. Ok well we finally made the decision to go and OMG what a difference in everything! We talked numbers, they have me the true car price, they gave me what i was hoping to get for my trade in. The remaining balance was put into a down payment and all the numbers looked good. They finally ran my credit, i was surprised to find out i qualified for their 1.9% for 72 months where at nissan they wanted 6%. I also found out my credit was 716, i was shocked because through credit karma i had a 643.... anyway my payments ended up being $393 for 72 months for the Honda Accord EXL V6 with moonroof and all leather seats. I absolutely loved my experience at Honda of the Desert... yes, it took a little while longer but because i had a trade in and that was a bit more paperwork but i dont care about that. I definitely recommend this dealer. :) More
The sales person was good But the finance person put me under pressure to buy the extended warranty he seem like he did not like his job that much and he seem board But the finance person put me under pressure to buy the extended warranty he seem like he did not like his job that much and he seem board More
Honda Element I worked with Mark from the fleet dept and had a great experience. He was very attentive and quick with the process. It was a long trip but worth it I worked with Mark from the fleet dept and had a great experience. He was very attentive and quick with the process. It was a long trip but worth it. More
New lease! James helped me pick the perfect car in my budget. I was amazed Honda was giving me more back for my car than the original dealership!?! My new HRV is James helped me pick the perfect car in my budget. I was amazed Honda was giving me more back for my car than the original dealership!?! My new HRV is fully loaded and I'm lovin' it! More
Best car shopping experience Decided to travel out of county for my next car instead of going to local dealer. Trip was worth it, felt that salesman was honest and didn't try to Decided to travel out of county for my next car instead of going to local dealer. Trip was worth it, felt that salesman was honest and didn't try to sell me anything I didn't want More
Love Honda of the Desert! Honda of the Desert offered the BEST customer experience with very little waiting. The speed of service was quick and fast. I got a GREAT deal and wil Honda of the Desert offered the BEST customer experience with very little waiting. The speed of service was quick and fast. I got a GREAT deal and will go back for all my service needs. More
Get Ryan Wilcox to help you!! This was our first time buying a car from Honda and it was such a great experience thanks to Ryan. From the beginning, he truly cared what we wanted a This was our first time buying a car from Honda and it was such a great experience thanks to Ryan. From the beginning, he truly cared what we wanted and not just pushed us to buy any car which most sales persons do. He listens to what you say & finds the best option for you. It took us a while to finally commit, but Ryan was there every step of the way making sure we choose the best option for us. More
Excellent, fast, friendly, the best! We have been customers of Honda of the desert since 2007 and we've had only positive experiences throughout the years! Very professional, clean, fast We have been customers of Honda of the desert since 2007 and we've had only positive experiences throughout the years! Very professional, clean, fast and friendly service! Will go back again! They have gone above and beyond! More
Great and helpful service! Great staff, fast service, my experience was very good with buying a new car here. Very likely recommend this dealer to a family or friends Great staff, fast service, my experience was very good with buying a new car here. Very likely recommend this dealer to a family or friends More
Best EXperience EVER My husband and I had the best experience at Honda. Ramiro Manana made the whole buying experience a breeze.. Thanks again to Nick Manana for working My husband and I had the best experience at Honda. Ramiro Manana made the whole buying experience a breeze.. Thanks again to Nick Manana for working his magic as well. You guys are Awesome. More