Ken Garff Honda Of The Desert

This dealership is so shady. They claim they modified the vehicles to mark up the price. A vehicle we looked at happened to not have their “mark up” sticker, so we pointed it out They claim they modified the vehicles to mark up the price. A vehicle we looked at happened to not have their “mark up” sticker, so we pointed it out. Our sales rep said, we could just use it as a negotiating tool since it’s not on there. I questioned why they were up-charging customers for FACTORY installed tint. Our rep said, we can install a ceramic tint and that was an extra cost. I am almost 100% certain that every vehicle they added that ceramic tint up charge, wasn’t actually installed on the car. It’s absolutely infuriating that dealerships can price gouge. The sales rep we dealt with was also shady. One simple question turned into 45 minutes of wasted time, because he couldn’t answer the question. I ended up finding the answer on Honda’s website before the rep returned to us. Needless to say, we left this slimy place. More

My family and I went into Honda of the desert to look into two types of cars, we were helped out by ADRIAN. He was very helpful, patient, informative and all around professional with all our questions be into two types of cars, we were helped out by ADRIAN. He was very helpful, patient, informative and all around professional with all our questions being answered! We ended up choosing a 2025 Honda CR-V Hybrid Sport-L AWD! We will definitely be returning for any future Honda purchases and we will definitely be asking for ADRIAN. Thank you so much ADRIAN :) More

I WENT IN THIS MORNING TO BUY THEIR CIVIC R ON THE SHOWROOM FLOOR, THE CAR WAS LOCKED AND I TRIED TO GET SOMEBODY TO HELP ME AND WAS COMPLETELY IGNORED TYPICAL OF HONDA AND TOYOTA OWNED BY THE SAME C SHOWROOM FLOOR, THE CAR WAS LOCKED AND I TRIED TO GET SOMEBODY TO HELP ME AND WAS COMPLETELY IGNORED TYPICAL OF HONDA AND TOYOTA OWNED BY THE SAME COMPANY.THE CAR WAS LOCKED THEY HAVE ABOUT 18 ,000 MARK UP ON THE CAR , SO I NOW CALLED TO SPEAK TO THE SALES MGR OR THE GM OR ANYBODY BESLIDES A SALES PERSON THERE WERE 3 THERE THEY SAID WERE THERE AND CANT FIND ANY OF THEM, U CAN C THAT THEY DONT HAVE THERE ACT TOGETHER DONT WASTE YOUR TIME U WILL REGRET IT More

Best customer service team, not just in the desert, but anywhere. Customer service rep, Mario, explained what to look out for in the front-end assembly, and he managed to get my vehicle washed, despite the anywhere. Customer service rep, Mario, explained what to look out for in the front-end assembly, and he managed to get my vehicle washed, despite the washer being broken. Highly recommend. More

Everyone was very professional and helped us thru out selection of our vehicle. Thank you for your help Juan, Billi, and Devin .one thing I'm still waiting for my contract thru the e-mail as Jaun and I t selection of our vehicle. Thank you for your help Juan, Billi, and Devin .one thing I'm still waiting for my contract thru the e-mail as Jaun and I talked about. Roberta, Sanchez More

Excellent customer service, Edwin is very knowledgeable and helpful Feel in good hands when you bring your car in and helpful Feel in good hands when you bring your car in More

Honda of the desert Professional, attentive, and inviting Juan the sales rep and Rigo the finance rep answered all our questions and made my son and i feel welcomed and stress free with the purchas inviting Juan the sales rep and Rigo the finance rep answered all our questions and made my son and i feel welcomed and stress free with the purchase of a car. Car buying can be stressful and uncomfortable at times. Juan and Rigo did the opposite, they made us feel welcomed and ensured that this was a positive experience. Their customer centric approach made sure that it was about us as the customers and all our wants and needs were met. They gave us the peace of mind by going over all the paper works, the car features and the benefits that Honda has to offer. They were thorough in explaining everything to us and making sure that we left happy with the purchase. I’m please to say We left more than happy, we left thankful of working with people like Juan and Rigo. I would recommend honda of the desert and especially their team members juan and Rigo to any one that wants a stress free car buying experience . More

Friendly staff, no patronizing sales persons, and no pressure. We were met with smiles and hellos. pressure. We were met with smiles and hellos. More

This is my 5th Honda from Honda of the Desert and my second vehicle acquisition with sales representative Victor Diaz in just over two years. Polite, Professional, Knowledgeable and attentive. He listen second vehicle acquisition with sales representative Victor Diaz in just over two years. Polite, Professional, Knowledgeable and attentive. He listened and met my needs. More importantly, he valued my time, Exceptional experience. Kudos and thank you! More