
Ken Garff Honda Downtown
Salt Lake City, UT
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902 Reviews of Ken Garff Honda Downtown
Flawless transaction, very pleased with service & vehicle. Eddie was so attentive and knowledgeable. He answered all our questions and I never felt pressured into making a decision or purchase. We love our new Eddie was so attentive and knowledgeable. He answered all our questions and I never felt pressured into making a decision or purchase. We love our new car. Thanks More
Great Customer Service We received great customer service from Eddie and Jared. I only feel bad that they won't get the full commission since we asked a question online. We received great customer service from Eddie and Jared. I only feel bad that they won't get the full commission since we asked a question online. More
Top notch, Just simply top notch!!! Our buying experience at Ken Garff couldn't have been better. Our salesperson, Ben Hugo was so helpful and freindly. Syler Peterson from finance expla Our buying experience at Ken Garff couldn't have been better. Our salesperson, Ben Hugo was so helpful and freindly. Syler Peterson from finance explained everything in such a nice and understandable way that even us seniors felt at ease. Our beautiful new CRV was delivered and operation explained by Ben in such a nice way. Thanks again, everyone involved at the dealership should be proud of how you treat your customers. More
Best dealership experience ever! This was the best experience I have ever had at a dealership. The employees really "hear you". I worked with Corbin Hawkins who addressed every questi This was the best experience I have ever had at a dealership. The employees really "hear you". I worked with Corbin Hawkins who addressed every question and concern presented. He was amazing and got me into my dream car with no hassle. More
Best Dealership in Salt Lake City I hate being ripped off, lied to or being pressured into buying something that I didn't want in the first place. Most people think the same thing will I hate being ripped off, lied to or being pressured into buying something that I didn't want in the first place. Most people think the same thing will happen to them when they walk into a dealership, but THAT IS NOT THIS PLACE! It took me a few trips after some bad experiences at all of the other Honda dealerships in the area - even the two other Ken Garff locations, not all are created equal!) I met Sean the first time I dropped by, he was knowledgeable, friendly and nothing like what I had experienced elsewhere! Even though it took me three trips back, I knew after I left the first time that he was who I would be buying from, and I did! Love my new Accord and loved my experience there. If my friends and family purchase a car from any body other than Sean, I'll disown them! If you've ever had a bad experience buying a car, then you need to go to Ken Garff Honda in Salt Lake City and speak to Sean, you'll never go anywhere else! More
Extremely Dissapointed Recently I took my brand new 2014 Honda Accord in to get the glass replaced on it since, they scratched it when they delivered the car to me. I calle Recently I took my brand new 2014 Honda Accord in to get the glass replaced on it since, they scratched it when they delivered the car to me. I called Gene to get as he was the guy that takes care of Warranty items. He was not in the office, so I left him a message and 4 days later still no contact was made with me. Then, finally I got fed up and took it in and was given some absurd lie as to why he did not contact me. Finally, after a week or so the glass was ordered and put in. When it was done I got my car back and glue was all over my leather seats and they had damaged my door. As I pointed this out Gene said "Oh they put a plastic sheet down on the seats," well obviously they didn't. After arguing with him for a couple minutes he finally had the glue cleaned off my leather seats. The customer service there is absolutely horrible. Needless to say I will not be taking my brand new Honda there in the future for Warranty work or scheduled maintenance. Well, I guess they didn't "hear me." It's a good thing there is a number of Honda dealerships within a short drive, that can service my automobile. More
Great People I went into the dealership with a complicated situation. I needed out of a car, fast. I could not believe the service. I was told it could not be done I went into the dealership with a complicated situation. I needed out of a car, fast. I could not believe the service. I was told it could not be done by other dealers! I'm not someone who likes to hear no.. Going into Ken Garff I thought I was going to run into the same thing. After a few questions I was told "alright." I was amazed that I was treated so well given the situation. It took only a few hours to get what I wanted. It is nice to be treated with respect and not judged! Silly as a person who made a mistake.. I was treated poor by the competition. At Ken Garff Honda I was treated like I was the only person there. My mistake or problem became their problem and they were determined to help fix it! Thank you! I got out of a car I did not want and into the car I didn't even thing possible! More
Awesome! I had a good experience going into the Honda store not knowing what to do or how to trade my car in or even know how to buy a car and they helped me o I had a good experience going into the Honda store not knowing what to do or how to trade my car in or even know how to buy a car and they helped me out so much! Eddie Jeppson helped me out so much by answering all my questions I had and showed me good cars! And had Skyler Peterson explain my finance plan very well! And at the end I got the car I wanted! :) Highly Recommend going to this dealership! There AWESOME!!! More
Outstanding service! I recently purchased a 2015 Honda Fit from Ken Garff Honda. The experience was a breeze, Kris Vreeken and Dave Strong were highly professional, fri I recently purchased a 2015 Honda Fit from Ken Garff Honda. The experience was a breeze, Kris Vreeken and Dave Strong were highly professional, friendly, informative and made the process very easy. I would recommend Garff Honda again, without question. MarkO More
Dream car I came in and knew what I wanted. Eddie helped me get my perfect car as quickly as possible. They all listened to my needs and wants and got me what I I came in and knew what I wanted. Eddie helped me get my perfect car as quickly as possible. They all listened to my needs and wants and got me what I wanted! Awesome dealership to work with! More