Ken Garff Honda Downtown

I found the used car I was looking for at this dealership. After being made to feel the salesman wasn’t interested in helping me. Weird I know because he knew I liked the car and had taken it on 2 dealership. After being made to feel the salesman wasn’t interested in helping me. Weird I know because he knew I liked the car and had taken it on 2 test drives. I was immediately doubled teamed with the sales manager who was simply curt and arrogant. I was told the car battery had been replaced with the maintenance check so this tells me they knew it was an issue. This was a flat out lie as after I purchased the car in less than a month on an out of town trip my car wouldn’t start and the battery was old and had to be replaced. I didn’t mind replacing it - but being lied to about it - totally unprofessional. As a side note the service techs were unaware how to reset the oil change codes on my car (not a Honda) and the coolant reservoir cap was gone so coolant was spilling out in the engine area when I had the car inspected. Hmm? More

Friends! Let me tell you just how AMAZING Brandon is! We will come back to him time and time again because of the OUTSTANDING service he gives! He has been do Let me tell you just how AMAZING Brandon is! We will come back to him time and time again because of the OUTSTANDING service he gives! He has been doing it for so long he is a PRO! Every time we need a new car we just tell him what we need, what our price range is and he DELIVERS!! He has done that for our families time and again. He takes such good care of us, that we are customers for life! If you are in the market for a new vehicle, I would recommend him 100 times over! You can’t go wrong with Brandon or Ken Garff! Thanks Brandon for all you do! 🎉🎊🎉 More

Very personable, helpful. Took time to explain the vehicles. Straight forward and easy to work with. Took time to explain the vehicles. Straight forward and easy to work with. More

Great selection. My salesman listened to me and helped provide the information I needed to make my own decisions. I would definitely buy here again. My salesman listened to me and helped provide the information I needed to make my own decisions. I would definitely buy here again. More

Kris was really great about working with us and checking the car out to make sure everything worked great the car out to make sure everything worked great More

Kris Kinsey was great through the process of deciding which Honda Pilot was the best fit for our family. The Pilot is in high demand and ours came in quicker than we expected. Definitely recommend Ken Ga which Honda Pilot was the best fit for our family. The Pilot is in high demand and ours came in quicker than we expected. Definitely recommend Ken Garff and go in and ask for Kris! More