Ken Garff Gateway Chevrolet - Service Center

They helped me get service in my car and provided a ride that really helped me in my day. Service was also provided fast and efficiently. that really helped me in my day. Service was also provided fast and efficiently. More

Donald did amazing. He communicated very well and went the extra mile to make sure I bought a truck that day. He also helped me identify the right truck based upon avail He communicated very well and went the extra mile to make sure I bought a truck that day. He also helped me identify the right truck based upon available inventory More

Too much to type you guys are more then welcome to give me a call me a call More

Great service. Zach my tech writer i was assigned to was quick and was every caring to his client me. He was very fast and he responded in excellent manner in let Zach my tech writer i was assigned to was quick and was every caring to his client me. He was very fast and he responded in excellent manner in letting me no my truck maintenance was completed and was ready for me. I thank this dealership and all the personal that work here. I even got help from the finance department In finding out when my warranty update is due again. Thanks also to the very friendly receptionist in helping me. More

Judith my service provider was awesome keep me informed and service was done in a timely manner thank you for providing great customer service and thank you for getting my service van back on the road so t and service was done in a timely manner thank you for providing great customer service and thank you for getting my service van back on the road so that I can continue serving the valley More

My experience on 07/25/2025 was fantastic. Ray Acosta was so kind. I was so happy when I left the service department. Ray Acosta was so kind. I was so happy when I left the service department. More

Good customer service waiting lounge has good WiFi even I waiting 3 hours for my vehicle to finish I feel like it goes fast because I just sit and watched YouTube videos on my phone that the internet they pr waiting 3 hours for my vehicle to finish I feel like it goes fast because I just sit and watched YouTube videos on my phone that the internet they provide More

Service writer was very great very prompt and explain everything what my warranty is gonna cover everything what my warranty is gonna cover More

Customer service with Nate was wonderful. He was informative and tried to ease my worries. About a month ago, I was seen to get some service done and filter replacement was one of those thin He was informative and tried to ease my worries. About a month ago, I was seen to get some service done and filter replacement was one of those things. However, at this service- I was recommended to get the same exact filters replaced along with the requested oil change. It's been less than a whole month since I spent xxxx amount of money just to be told I need to replace the same exact parts. That was the unsettling part. More

Service was great, and uber ride to work was provided, but getting a ride back to pick up my vehicle was stressful due to no one answering the phone. I called repeatedly for 20 minutes before contacting s but getting a ride back to pick up my vehicle was stressful due to no one answering the phone. I called repeatedly for 20 minutes before contacting someone who could arrange the ride back. Everyone was friendly though. More