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Ken Garff Gateway Chevrolet
Avondale, AZ
8,538 Reviews
At Joe Gambino's Ken Garff Gateway Chevrolet, we believe a trusting relationship with our customers is the best way to run a business. We don't just want one-time customers; we want you to purchase vehicles from us for generations to come. We want you to become a part of the Ken Garff Gateway Chevrolet family, and believe, just as Joe Gambino, Sr did, that a family run business is the best type of business.
A lot of things have changed over the years, but two things remain the same. A family owned business with over 30 years of experience in the Phoenix, Scottsdale, Glendale and greater Arizona area, and our philosophy: we're not completely satisfied until you're completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 8,538 reviews
Verified Customer
September 03, 2025
My service consultant was good. Chevy could have offered a loaner car for the amount of time they kept my car. And my car still not functioning properly. Im afraid to complain becau Chevy could have offered a loaner car for the amount of time they kept my car. And my car still not functioning properly. Im afraid to complain because of the amount of of time they will keep it More
by sheilatyler220
Employees Worked With
Service dept
September 02, 2025
On time, good customer service, appointments available, good diagnostics services, could improve cultural awareness, not because a customer has an accent doesn’t mean they don’t understand English good diagnostics services, could improve cultural awareness, not because a customer has an accent doesn’t mean they don’t understand English More
by docmerino
Employees Worked With
Service department
September 02, 2025
Easy buying experience, if you know exactly what you are looking for. Michael Pitts was awesome! Not pushy at all, he went above and beyond to ensure a good experience. Price negotiation with the managers looking for. Michael Pitts was awesome! Not pushy at all, he went above and beyond to ensure a good experience. Price negotiation with the managers required persistence, but it worked out in the end. More
by Mac
Employees Worked With
Michael Pitts
September 02, 2025
Worst experience ive ever had. Manny the sales guy lied every step of the way Manny the sales guy lied every step of the way More
by cliffcowboy
Employees Worked With
September 01, 2025
Lack of empathy, poor time management, and nepotism favored best in this service visit Lost confidence in the service department and doubting of how ethical they are favored best in this service visit Lost confidence in the service department and doubting of how ethical they are More
by kristag95
Employees Worked With
Zach Sheldon and John Sheldon
August 31, 2025
Transparent communications, delivered as promised, just took longer than expected, suggestion: consider offering loaner equivalent vehicles as a marketing tool. took longer than expected, suggestion: consider offering loaner equivalent vehicles as a marketing tool. More
by J.r.lozada
Employees Worked With
Matthew
August 30, 2025
Donald and Jose helped me out on getting my new 2026 Silverado no xx just what I was looking for. I will refer them family and friends in the future Silverado no xx just what I was looking for. I will refer them family and friends in the future More
by osbaldocorn
August 30, 2025
Robert communicated very well and kept me updated on the progress of my truck. He always provided options to me. progress of my truck. He always provided options to me. More
by brad.reno18
