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Ken Garff Ford Greeley
Greeley, CO
561 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 561 reviews
February 11, 2020
Perfect buying experience I bought a truck from Troy at Spradley Barr Ford & Lincoln of Greeley and it was a perfect experience. Totally easy to deal with Troy and his team re I bought a truck from Troy at Spradley Barr Ford & Lincoln of Greeley and it was a perfect experience. Totally easy to deal with Troy and his team remotely as well as in the dealership when I came in to finalize paperwork and pick up my truck. All of the staff at the dealership are extremely helpful and professional. They made a great deal for me and really went out of the way to ensure I was happy with my truck and the overall transaction. I highly recommend this dealership and I will look to them for my future vehicle needs. More
by cdog
Employees Worked With
Troy Showalter
February 07, 2020
Gets the Job Done Whatever It Takes This trip was routine preventive maintenance but some issues in the past took a LOT of effort on the dealership's part. They stayed with it until it w This trip was routine preventive maintenance but some issues in the past took a LOT of effort on the dealership's part. They stayed with it until it was right. Gave me some very good advice about preventive maintenance that is NOT in the Owner's Manual. The schedule in the manual used to be gospel in years past but not any more. Did my research to back up their recommendations and they are absolutely correct. Now that's taking care of their customer. More
by Opa2015
Employees Worked With
Matthew Dennis
February 07, 2020
Poor service Left message after problem and still haven't heard back. I had my truck in for 60000 mile service and they put other vehicles in front of it since I l Left message after problem and still haven't heard back. I had my truck in for 60000 mile service and they put other vehicles in front of it since I left it there for a few hours. When I returned I was told they just forgot about the truck because they were busy and put others in front of it. No apology and didn't seem to care about the mistake. I will never return for anything & will be using Loveland Ford from here on. Mr. Ervin, I reviewed you also since I left two messages with your dealership to have you contact me over the past month & several more with the service department. This could have been handled the day I was at the dealership but not one person stepped up and took responsibility for what happened or tried to make it right. I have heard customers waiting for there vehicle at the store say the same thing "1-3 hour non quick lane". Look on line and many customers seem to have the same problem with service. It is good that your business is busy and that customer service is not the most important thing with your business because you have more customers waiting. I will not be returning and have taken my business to Loveland. More
by IVLOM51
Employees Worked With
Travis Howton, Jeff Johnson, Mike Ervin
February 03, 2020
Awesome Customer Service Received excellent customer service from Adam as he always followed up with every step. I Will definitely purchase here again when the time comes aga Received excellent customer service from Adam as he always followed up with every step. I Will definitely purchase here again when the time comes again. More
by Jlamers71
Employees Worked With
Adam Burger, Matthew Koponen
January 30, 2020
awesome the sale and service team are awesome. the service was very fast and answered all the questions i had about my 18 f150. will always bring my truck and the sale and service team are awesome. the service was very fast and answered all the questions i had about my 18 f150. will always bring my truck and explorer here for service. More
by kyle_harter42
Employees Worked With
Kyle Harter
January 27, 2020
I had great experience with the dealership and specifically Adam Burger. I went through many dealerships and non of them came close to Spradley Barr Ford & Lincoln of Greeley, other dealers always specifically Adam Burger. I went through many dealerships and non of them came close to Spradley Barr Ford & Lincoln of Greeley, other dealers always lack something and never upfront. You have to fight over everything.With this dealer buying was as good as buying new tesla. Upfront, fast and true. Thank you. More
by A. HR
Employees Worked With
Adam Burger, Steven Economakos
January 23, 2020
Service Advisor - Travis Howton Your Service Advisor - Travis Howton - is very knowledgeable and always willing to listen and answer my question if I have one. He is one of the mai Your Service Advisor - Travis Howton - is very knowledgeable and always willing to listen and answer my question if I have one. He is one of the main reasons that I bring my vehicles to Spradley Barr. Service is performed on or ahead of schedule. More
by joecarshopper
Employees Worked With
Travis Howton
January 23, 2020
Roof rack repair I had excellent and friendly service from John Bowness in the Service Dept. The work was done in a timely fashion under warranty, plus I received a co I had excellent and friendly service from John Bowness in the Service Dept. The work was done in a timely fashion under warranty, plus I received a complimentary vehicle wash. The Service Dept. employee's are great to work with. More
by thomssrc
Employees Worked With
John Bowness
January 20, 2020
Service Done Made and appointment and had my car serviced. Got in ahead of schedule and service was performed including a car wash. No problems whatsoever. Servi Made and appointment and had my car serviced. Got in ahead of schedule and service was performed including a car wash. No problems whatsoever. Service was great. More
by carr1
Employees Worked With
Mathew Dennis
January 20, 2020
I had a schedule oil change and it took 2 hours. It was a nightmare! They don’t seam to care about your time . I felt taken advantage of as a woman. a nightmare! They don’t seam to care about your time . I felt taken advantage of as a woman. More
by Dsanchez883
Employees Worked With
Travis Howton, Nathan Rodriguez, Jeff Johnson, Kyle Harter, Kylah Browning, Tristan Leslie
