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Ken Garff Ford Greeley
Greeley, CO
616 Reviews
At Ken Garff Ford Greenley We Hear You. You might expect a car company’s top priority to be cars, but not at Ken Garff Ford Greenley. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 616 reviews
February 28, 2026
Wow! Im so glad we decided to stop and see Taryn to buy our son's first car! Taryn was so patient with us and helped us find the perfect car for him. He h Im so glad we decided to stop and see Taryn to buy our son's first car! Taryn was so patient with us and helped us find the perfect car for him. He has a great personality. He isnt your typical carsalesmen who are pushy just to make the sale. He asked us what we were looking for and helped us find the right car to surprise our son with his first car! Thank you Taryn, we will definitely be back with you for our next purchase! More
by Almadreyes81
Verified CustomerEmployees Worked With
Taryn Smith
February 28, 2026
Great people. Absolutely NO pressure. We went in looking for a specific vehicle and were only shown those vehicles that fit our criteria. Never once tried to talk Absolutely NO pressure. We went in looking for a specific vehicle and were only shown those vehicles that fit our criteria. Never once tried to talk us into something more expensive. Great buying experience. Will return for all future vehicles. More
by mbjslj
Employees Worked With
Taryn Smith. Jeremy in finance.
February 17, 2026
Everyone that helped me at this dealership was great! They don’t work off commissions and all worked together as a team to help me get the car and deal I wanted and needed. Best service experience ever! They don’t work off commissions and all worked together as a team to help me get the car and deal I wanted and needed. Best service experience ever! More
by freyamkdj
February 12, 2026
Good price. But tried to change price after agreed price and deposit was given. Salesman John texted me a price and breakdown of total for the purchase. I agree But tried to change price after agreed price and deposit was given. Salesman John texted me a price and breakdown of total for the purchase. I agreed to the deal, gave CC and was charged the 1k deposit to holdvthe deal. I lived out of the dealer state and had to travel 700+ miles to make the deal. On my way traveling I was called back by the salesman John to advise me that they made a mistake in the price and that it would be 2k more than what was agreed upon. I advised him that he better alert the manager as this was not accepts we had a verbal and written agreement. John advised me he was off the following day when I was to arrive. I arrived the following day at the dealership and was greeted and introduced to Brad that was to handle the sale since John was off. Brad had no idea that there was an issue with the agreed price. Brad then went to get the sales manager Steven. Steven told me there was an error in the price by 2k, and that the best ge could do was 500.00 off instead of the 2k. I advised that I would buy the truck with the 500.00 discount, but would not be happy and would make sure others knew that this was not good business. He gave me 1k off, half of the error, I was tired and not wanting to go on forever and agreed to buy the truck. It was a good deal, but not the deal we had agreed on. When you have offer, acceptance and consideration, technically it's a contract, so I am still not happy with that part of the deal. Bradvwas a great guy and was nice in spite of what was going on. The finance guy was nice to deal with as well. More
by kkvegas
February 11, 2026
I recently purchased a 2019 Ford Escape from this dealership, and my experience was very mixed. There were a few employees who worked hard to provide good customer service, but there were also severa dealership, and my experience was very mixed. There were a few employees who worked hard to provide good customer service, but there were also several concerning issues that future customers should be aware of. I initially went into the dealership with a clear goal: to find a vehicle with monthly payments around $200. I told the salesman, Victor, that I was flexible on make and model as long as it fit that budget. Victor was respectful, patient, and easy to work with throughout the entire process. He showed us the Escape, which my partner and I loved. The initial price shown was $15,600 including D&H fees. However, after additional charges were added — including a $799 documentation fee and a mandatory $995 GPS tracking system installed by the dealership — the total rose to over $18,500, bringing monthly payments close to $400, which was far outside my requested budget. When I explained the numbers did not work, management attempted to present a $2,000 discount. After reviewing the paperwork, I noticed the discount was misleading and only lowered the actual asking price by about $1,000. I also noticed paperwork incorrectly listing the vehicle mileage as around 1,000 miles when the vehicle actually had nearly 41,000 miles. At that point, I chose to walk away. Victor remained professional, but management attempted to pressure the sale by stating another couple was interested in the vehicle. Victor’s manager, Tony, later reached out and sincerely apologized for my experience. Because of Tony’s professionalism and willingness to work with us, I decided to give the dealership another chance. Tony agreed to remove the GPS charge and worked with Victor to finalize numbers that made sense. I truly appreciated both of them for their efforts. Unfortunately, the finance portion created additional frustration. The finance manager ran my credit through a partner bank without first contacting the lenders I specifically requested. I also felt heavily pressured to purchase an extended warranty, and the paperwork process felt rushed. I had to repeatedly ask for clarification and time to review documents before signing. After leaving with the vehicle, I did not receive my purchase documents for several days and had to follow up multiple times. I was later asked to sign a GPS transfer document that included authorization to share ongoing vehicle diagnostic data with the dealership. The form defaulted to consent and would not allow me to decline. When I raised concerns, I felt pressured to sign without receiving clear explanations. I eventually returned to the dealership and spoke with another manager who confirmed I did not need to sign the document and provided my purchase paperwork. While that issue was resolved, I remain concerned about potential data collection tied to the GPS system. I am happy with the vehicle itself, and I genuinely appreciate Victor and Tony for their professionalism and customer care. However, the overall purchasing process included transparency concerns, aggressive upselling, rushed financial paperwork, and unclear data-sharing practices. I strongly encourage future customers to carefully review all pricing, financing, and third-party service agreements before signing anything. More
by Johnny
Employees Worked With
Jeremy Bracken, Tim Northburg
February 11, 2026
Overall awesome experience ! ! Called and talked with Adam drove 2 1/2 hrs to make a deal .. didn’t mess me around for hours on my trade in and went over thoroughly on my new pu ! Called and talked with Adam drove 2 1/2 hrs to make a deal .. didn’t mess me around for hours on my trade in and went over thoroughly on my new purchase with all the accessories and what new truck had !! Highly recommend to friends and family !! More
by dakotacustomhomes_3
Employees Worked With
February 05, 2026
Good Very good No Omfg xxxx off My experience at the shop itself was fine however you have badgered me for almost a month if I come in for an oil change then I want an oil change not to have to hear from you itself was fine however you have badgered me for almost a month if I come in for an oil change then I want an oil change not to have to hear from you guys every day for days on end so kindly leave me alone I'm there for service not to make someone's feelings feel good good lord More
by Tpettus120205
