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Ken Garff Ford American Fork
American Fork, UT
568 Reviews
We are Ken Garff Ford American Fork. You might expect a car company’s top priority to be cars, but not at Ken Garff Ford American Fork. To us, people are number one (though cars are still a close second). That’s why our favorite three words are We Hear You. They say so much without us having to say much at all. When we listen to our customers and put their needs first, quality vehicle selection, fair prices, reliable service, and a welcoming environment are all a given.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 568 reviews
July 21, 2026
Great communication. Good amenities. Fair estimates. They recommended several items that seemed appropriate for the age of the truck Good amenities. Fair estimates. They recommended several items that seemed appropriate for the age of the truck More
by Scott Piggott
Employees Worked With
Don’t know
July 20, 2026
Their service is average. They NEVER wash my truck even though it is part of the service. They often forget to reset the oil life button or place a new return sticker on the c They NEVER wash my truck even though it is part of the service. They often forget to reset the oil life button or place a new return sticker on the corner of the windshield. But the pickup and drop off is 5 star. They always ask for 5 star service but never provide 6 star service. More
by adamchristian38
Employees Worked With
Not sure
July 17, 2026
Employees were great. They were also helpful on rides and communicating status. Pricing for service seemed wildly too high or I am wildly co fused on what the work and se They were also helpful on rides and communicating status. Pricing for service seemed wildly too high or I am wildly co fused on what the work and service proposed was. Issue either way. Unlikely to return unless I have to based on pricing discrepancy. More
by jeremywmeredith
Employees Worked With
Can't recall
July 17, 2026
The customer service people were great about explaining what was going to happen and when to expect my car. I love the complimentary uber shuttle service! what was going to happen and when to expect my car. I love the complimentary uber shuttle service! More
by markuslong
Employees Worked With
Matthew Vigil
July 17, 2026
The process was very simple. I had issues with my car. I took it to the dealer. They checked it. They told me it's under warranty. Within three business days, the car was fixed a I had issues with my car. I took it to the dealer. They checked it. They told me it's under warranty. Within three business days, the car was fixed and ready to go. More
by RomN
Employees Worked With
John
