Ken Garff Culver City Toyota

Such a horrible time with Culver City Toyota- My car broke down in less than a month and I had taken to another Toyota mechanic/dealership since I had the warranty because the car is certified. Now the broke down in less than a month and I had taken to another Toyota mechanic/dealership since I had the warranty because the car is certified. Now the Culver City is not helping us at all and blaming us that we took it to the wrong place even though the Toyota roadside place picked the Toyota dealership to tow it. All we wanted was the car to be fixed and running and guess what- it was the stupid GPS/Anti-theft (Theft Patrol) that shut off the car- which is an aftermarket product that was place into the car by Culver City Toyota. We call the General Manger - Brandon Ortiz and we can't talk to him and had them page him and went in circles and he did not answer our call - multiple times. They said they was suppose to send a person at 3pm and no one came to check it out and we are leaving the car longer in the other Toyota dealership - wasting time and money. Miller Toyota has been so helpful and they went all out to help us and at Culver City Toyota is making us go in circle and just horrible service and dragging things all out. Please do not go to this place since they will not help you plus they want to just overcharge you and have you pay for things that is not needed. More

Omg extremely happy with my purchase Elena was a sweetheart very informative and knowledgeable about there vehicles and everything they equip with extremely satisfied would recommend this dealership sweetheart very informative and knowledgeable about there vehicles and everything they equip with extremely satisfied would recommend this dealership and Elena to everyone More

This dealership needs to be overhauled by corporate.They This dealership needs to be overhauled by corporate. They voided my factory power train warrenty becuase my truck showed use off road... my Tacoma... This dealership needs to be overhauled by corporate. They voided my factory power train warrenty becuase my truck showed use off road... my Tacoma... No I’ve never rock climbed, yes I’ve drives in dirt, yes I’m wondering why I bought a Tacoma. This dealership just forced a long time Toyota ADVOCATE and supporter to put my truck up for sale, because I’d like to buy a truck that able to be used Atleast like a Subaru More

great deal, efficient, but NOT TRUSTWORTHY I purchased a Camry, and was able to get a great deal thanks to the general manager and sales consultant Nina. Nina was very efficient in getting me a I purchased a Camry, and was able to get a great deal thanks to the general manager and sales consultant Nina. Nina was very efficient in getting me a great deal via e-mail/text so that I didn't waste any extra time at the dealership. I spent maybe less than 30 min with sales, but spent over an hour with financing. I would have given this dealership 5 stars for an excellent deal and efficiency, but I was lied to by the manager on-site at the time. They are not trustworthy if they were willing to lie to finalize the purchase. This dealership has a credit limit for the down payment so I couldn't put down as much as I wanted to keep my monthly payments low. The manager assured me that I would be able to put more down later with Toyota Financial to lower my monthly payments. This was a lie. Toyota Financial said there's nothing that can be done to lower the monthly payment after the purchase was completed. I'm now stuck with high monthly payments for the term. I would not recommend purchasing from this DISHONEST dealership. More

The best dealer for servicing your car with them very kind and professional agent to take care of your problem all the time and always greet you with a lovely smile. Always make my day. kind and professional agent to take care of your problem all the time and always greet you with a lovely smile. Always make my day. More

The staff is very friendly and welcoming. Luis was very knowledgeable and trustworthy. I will definitely coming back to this service center. Thank you very much! knowledgeable and trustworthy. I will definitely coming back to this service center. Thank you very much! More

Great experience and good deal, from test driving to the nitty gritty. We traded in a lease and got a new one all in the same day. nitty gritty. We traded in a lease and got a new one all in the same day. More

Always great service, done right. Lots of places to grab a bite to eat across the street. I’ll keep coming back every time I need service. a bite to eat across the street. I’ll keep coming back every time I need service. More

I’m a third time customer at Culver City Toyota and for the most part, the process has been pleasant. They honor your loyalty and try to get the beat deal possible for you. Marcus was a great salesman this the most part, the process has been pleasant. They honor your loyalty and try to get the beat deal possible for you. Marcus was a great salesman this time around. More

The waiting area was very comfortable. Although the wait was longer than expected, The customer service was great. Edward was very nice and relatable today. was longer than expected, The customer service was great. Edward was very nice and relatable today. More