Ken Garff Culver City Toyota

Awesome The staff was awesome they made my car shopping experience easy, no hassle n pleasant. Ali went above and beyond to assist me find the car I wanted. The staff was awesome they made my car shopping experience easy, no hassle n pleasant. Ali went above and beyond to assist me find the car I wanted. More

What an experience Walked in looking for a used car. Walked out with a brand new car at an amazing price. The sales man wasn't pushy or overly agressive about my shopp Walked in looking for a used car. Walked out with a brand new car at an amazing price. The sales man wasn't pushy or overly agressive about my shopping needs, for the best deal. They worked with my budget and explained everything thoroughly, cannot say enough about them. More

Great price through Costco, smooth process but long wait We bought a new 2017 Prius two through the Costco Auto Program, which pointed us to this dealership. The pricing is great (better than TrueCar and oth We bought a new 2017 Prius two through the Costco Auto Program, which pointed us to this dealership. The pricing is great (better than TrueCar and other quotes we asked for in the LA area, after comparing 7 dealerships.) We initially contacted the dealer via TrueCar. Chris Fuentes was the Internet sales person. He was reasonably responsive to emails, although the emails were short and could have been more informative. After sharing that we were also eligible for the Costco auto program, he gave a great out of door (OTD) quote and we set up an appointment. At the dealership, Brandyn Toney was our salesperson for the Costco program, and he was friendly, informative, and genuine. (We had experience with other car salespeople who gave misleading or false information and Brandyn was very different.) We did not need to haggle and he even suggested that we should keep our own financing rather than go through Toyota because our rates are better (even though his commission might have been better if we went through Toyota.) The only hiccup was that there was initial discrepancies between what our bank representative told us about our pre-approval letter and what he told us: we originally thought that with a pre-approval letter and own financing, the dealer will not need to run our credit. After calling the bank, it turned out that Brandyn was right: although this dealer is in the network with our bank, because they used RouteOne instead of DealerTrack, they still needed to do a credit check. Dave D was our finance manager. He was friendly and helped with our paperwork. However, he spent a long time trying to sell us Toyota extended warranty, even after we indicated we were not interested (although we could have been more direct in saying no.) He did not say that we had the option of buying this at any Toyota dealership within the first two years of purchase, which we later found out online after the purchase. Overall, we got our registration and other paperwork done and the price is good so we are happy with the experience. The main reason we are giving four stars is that the whole process took 5.5 hours, even though we did not haggle on price. (We called before coming to ask how long to budget and they said 2.5 hours.) Thankfully we went in early afternoon so had time. We would recommend this dealership and would strongly suggest going through the Costco auto program to get the best savings without haggling. More

A great car buying experience! I purchased a new Toyota Camry from Culver City Toyota. Everyone zi dealt with was incredible! A special thanks to Marco, Fareed and Collins - each I purchased a new Toyota Camry from Culver City Toyota. Everyone zi dealt with was incredible! A special thanks to Marco, Fareed and Collins - each gentleman went above and beyond to make certain I got the car I wanted! Great Dealership ! More

Love my 2017 Corolla S Great experience with Ramona and Arellano. Ramona has helped me over the years with stellar service. Arellano made sure I understood all aspects of Great experience with Ramona and Arellano. Ramona has helped me over the years with stellar service. Arellano made sure I understood all aspects of the carBefore driving off. Little pushy in the finance department. Suggested advice; always shake a woman's hand vs fist bump! Otherwise overall good experience. More

Horrible unethical dealer Agreed to purchase a black 2017 Corolla. Once deal was "done" a white Corolla was delivered. I have been calling dealer for 2 weeks and have been unab Agreed to purchase a black 2017 Corolla. Once deal was "done" a white Corolla was delivered. I have been calling dealer for 2 weeks and have been unable to get a live person. Additionally, my SSN was ran for a Toyota visa credit card without my permission. Bad business More

Double thumbs up! This dealership is professional, attentive to their customer and very polite. I'll tell everyone and anyone to come to Culver City Toyota. Thanks for This dealership is professional, attentive to their customer and very polite. I'll tell everyone and anyone to come to Culver City Toyota. Thanks for an enjoyable experience. More

Lemon Bought a used 2007 Prius for $7500. Was promised that the battery had been replaced recently, was given car fax as evidence. Four months later batte Bought a used 2007 Prius for $7500. Was promised that the battery had been replaced recently, was given car fax as evidence. Four months later battery completely failed. I could not give this car away. And I'm still making payments and will be for years to come. I'd advice looking elsewhere for your next vehicle. More

Great! Had a great experience at Toyota Culver City. Francisquito was great with me! As was Collins! Highly recommend. I loved how everyone was there for my Had a great experience at Toyota Culver City. Francisquito was great with me! As was Collins! Highly recommend. I loved how everyone was there for my needs and put me in a good car at a cheap price within hours. More

Excellent and efficient service Great guys, I dealt with about 5 members of staff. No complaints! Very efficient service and wonderfully aware of the things going on in my head Great guys, I dealt with about 5 members of staff. No complaints! Very efficient service and wonderfully aware of the things going on in my head More