Ken Garff Buick GMC Riverdale - Service Center
Ogden, UT
723 Reviews of Ken Garff Buick GMC Riverdale - Service Center
Great service and service people who care They always take good care of us!! They admit when they make a mistake and they are fair. They do their best to keep appointments to time and price They always take good care of us!! They admit when they make a mistake and they are fair. They do their best to keep appointments to time and price quoted. More
Oil change I was scheduled to have an oil change at 130 on a Saturday. I had to call and postpone for a couple of hours, and this was done without hesitation. I was scheduled to have an oil change at 130 on a Saturday. I had to call and postpone for a couple of hours, and this was done without hesitation. When I arrived, I was well - treated and received incredibly fast service. The techs discovered that I had a brake light out, and I was hesitant to allow them to change it for me; I expected them to “gouge” me for parts and labor, disposing of the old bulb, environmental fees, etc etc.... I was delighted when Michelle, the service rep, said it would only be $10. Thanks for the great service! More
Buick Envision Marissa kept me up to date on everything and was so understanding when I realized that there was another thing they needed to check before I picked it Marissa kept me up to date on everything and was so understanding when I realized that there was another thing they needed to check before I picked it up. She kindly opened up another ticket without hesitation and was very honest and up front with potential costs if not covered by warranty. More
Service Merissa did a great job getting me pricing and making the repair. They did a great job on servicing my car. They are always friendly. Merissa did a great job getting me pricing and making the repair. They did a great job on servicing my car. They are always friendly. More
Service The people in the service office were great. The work takes too long. I was at the dealership almost 2 hours for an oil change, tire rotation, and w The people in the service office were great. The work takes too long. I was at the dealership almost 2 hours for an oil change, tire rotation, and wiper replacements. I had an appointment and it did not seem that busy. Overal, they did a very good job. More
Professional, friendly and fast Took my vehicle in for repairs and was impressed with the friendliness and professionalism by Michelle, who was my service contact. She kept me inform Took my vehicle in for repairs and was impressed with the friendliness and professionalism by Michelle, who was my service contact. She kept me informed, offered advice and was honest and sincere during the entire time my vehicle was there. My repair required multiple days but Michelle made sure I knew what was going on. My vehicle now runs great! I am impressed by the team at Ken Garff. Great people doing great work. I’ll be back and am recommending this dealership to everyone I know. More
Great Service I had to come to Utah for a family emergency. I called my dealer in Omaha Ne, Woodhouse GMC and asked to get my oil changed on my new Yukon before I h I had to come to Utah for a family emergency. I called my dealer in Omaha Ne, Woodhouse GMC and asked to get my oil changed on my new Yukon before I had to leave two days later. Woodhouse GMC could not get my in during this emergency. I called Ken Garff when I arrived in Clinton Ut to get my oil changed before the weekend on Thursday. They had me come in within 2 hours and completed quickly. Thanks very much for their efforts. More
Service Had my car serviced first thing this morning, and I was back on the road in just over an hour. I was very pleased it didn't take a long time. Had my car serviced first thing this morning, and I was back on the road in just over an hour. I was very pleased it didn't take a long time. More
Oil change Michelle is very friendly and very helpful. Ron always works on my GMC truck and is very thorough. Both are a pleasure to work with. Michelle is very friendly and very helpful. Ron always works on my GMC truck and is very thorough. Both are a pleasure to work with. More
They rock! Had a question about my warranty. No one wad available that moment but They promptly called me back and answered my questions! You guys are great! Had a question about my warranty. No one wad available that moment but They promptly called me back and answered my questions! You guys are great! More