Ken Garff Buick GMC Riverdale - Service Center

They don’t do what you ask I told them on the phone for an oil change and an oil sensor replacement. Didn’t get either one they do not hear you. I told them on the phone for an oil change and an oil sensor replacement. Didn’t get either one they do not hear you. More

Always a Friendly Smile Michele has always been my go-to service rep. Always a welcoming and friendly smile. Very knowledgeable with the service of my vehicle and I value h Michele has always been my go-to service rep. Always a welcoming and friendly smile. Very knowledgeable with the service of my vehicle and I value her recommendations. More

Emissions Test and oil change. Was in for an Emissions Test and I asked if I was due for an oil change. Michele checked and I was due for one! They were able to do the oil change Was in for an Emissions Test and I asked if I was due for an oil change. Michele checked and I was due for one! They were able to do the oil change for me also and saved me another trip! Their waiting room is nice with refreshments, a T.V., and magazines. More

Great Service. Service center is great! Charles was very helpful and always kept me up to date on the progress of my vehicle. I look forward to returning. Service center is great! Charles was very helpful and always kept me up to date on the progress of my vehicle. I look forward to returning. More

Service building I wouldn't recommend this place to no one they have the worst customer services in the service building. I took my vehicle in around 7 in the morning I wouldn't recommend this place to no one they have the worst customer services in the service building. I took my vehicle in around 7 in the morning I walk in there are two gentlemen sitting there neither one of them acknowledge I'm just standing there there's no good morning Hi how are you how can we help you nothing. Then when I pick up my vehicle when it is finished I walk in there are four people sitting there not one of them greet you in any kind of way they all keep their heads down like if you never walked in until I get their attention. They by far have the worst customer service ever. More

Professional service. I was early they got me started and finished before my appointment. Fast friendly a time saving. That just doesn't usually happen. Thanks again. I was early they got me started and finished before my appointment. Fast friendly a time saving. That just doesn't usually happen. Thanks again. More

Excellent The appointment was easy to make. The work was done on time. I would recommend the service department to my friends and family. Merry Christmas. The appointment was easy to make. The work was done on time. I would recommend the service department to my friends and family. Merry Christmas. More

Great, as always From booking the appointment on the phone, to talking with the same person on the day of the appointment in person, to the waiting room and actual car From booking the appointment on the phone, to talking with the same person on the day of the appointment in person, to the waiting room and actual car service ... they were excellent, at every stage! Thanks Terry Madigan More

Great service and service people who care They always take good care of us!! They admit when they make a mistake and they are fair. They do their best to keep appointments to time and price They always take good care of us!! They admit when they make a mistake and they are fair. They do their best to keep appointments to time and price quoted. More

Oil change I was scheduled to have an oil change at 130 on a Saturday. I had to call and postpone for a couple of hours, and this was done without hesitation. I was scheduled to have an oil change at 130 on a Saturday. I had to call and postpone for a couple of hours, and this was done without hesitation. When I arrived, I was well - treated and received incredibly fast service. The techs discovered that I had a brake light out, and I was hesitant to allow them to change it for me; I expected them to “gouge” me for parts and labor, disposing of the old bulb, environmental fees, etc etc.... I was delighted when Michelle, the service rep, said it would only be $10. Thanks for the great service! More