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Ken Garff Buick GMC Riverdale - Service Center
Ogden, UT
711 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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711 Reviews of Ken Garff Buick GMC Riverdale - Service Center
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Verified Customer
September 10, 2023
They did a great job with my truck service! They sent me a video with recommendations. Great job! They sent me a video with recommendations. Great job! More
by RJAKETORREY
September 08, 2023
Friendly. Great communication. Well informed of progress with my vehicle. Very willing to work with me and meet my needs while there. Great communication. Well informed of progress with my vehicle. Very willing to work with me and meet my needs while there. More
by truby0
Employees Worked With
Zach Bishop
September 06, 2023
I appreciate the service from Ken Garf. The team is helpful and gives clear information. They listen and find the best service options. Great customer service The team is helpful and gives clear information. They listen and find the best service options. Great customer service More
by andy.zaharias
August 30, 2023
Asked them to replace air filter and they left the hose clamp on the intake hose directly after air filter loose on my Sierra. Check engine light came on giving mass airflow sensor code on scanner a few da clamp on the intake hose directly after air filter loose on my Sierra. Check engine light came on giving mass airflow sensor code on scanner a few days later. Also broke one of the tabs that hold housing shut around air filter. I have to use truck in dusty conditions so not cool. More
by jarrod55555
Employees Worked With
Zach Bishop
August 30, 2023
Will, the service manager and Zach, his service advisor were amazing! Super friendly and helpful! I loved the video I got from the technician showing me what they were looking at on my Yukon. I would high were amazing! Super friendly and helpful! I loved the video I got from the technician showing me what they were looking at on my Yukon. I would highly recommend them and Ken Garff Buick GMC for your service needs. More
by taylor1111
Employees Worked With
Other Employees :
Zach Bishop
August 24, 2023
I purchased a GMC 3500 Denali four months ago and can't get the truck to recognize the trailer brakes. After multiple visits to Ken Garff GMC, the service department changed the trailer switch and two cont get the truck to recognize the trailer brakes. After multiple visits to Ken Garff GMC, the service department changed the trailer switch and two control modules. Last visit my truck sat in the service bay for 5 days because they couldn't get a programming code for the switch. I finally pulled the truck. Two weeks have passed and I just called to see if they had received the programming code. Par for the course, no answer and no call back. Not impressed. I will definitely avoid Ken Garff in the future, both for service and future purchases. More
by ataustad
Employees Worked With
Zach Bishop
August 23, 2023
Fast, friendly and followed through with what they said they’d do. Nice waiting area, free Wi-Fi, easy. they’d do. Nice waiting area, free Wi-Fi, easy. More
by happytaco
August 20, 2023
Went in for an oil change, tire rotation. The service manager told me that they were backed up with work. He sent me home with a loaner car and called me when the work was finished. Thank you The service manager told me that they were backed up with work. He sent me home with a loaner car and called me when the work was finished. Thank you for not making me wait at the dealership! Great customer service. More
by BILLTROESCHER
Employees Worked With
Zach Bishop
August 11, 2023
Will and his team are awesome! They got my truck in for an oil change and 30,000 service. It was quick and painless. They got my truck in for an oil change and 30,000 service. It was quick and painless. More
by RJAKETORREY
