Ken Garff Buick GMC Riverdale - Service Center

LED blinker broke I called to make an appointment for a broken LED blinker for my Yukon. When I made the appointment I asked if I would be covered under warranty. The l I called to make an appointment for a broken LED blinker for my Yukon. When I made the appointment I asked if I would be covered under warranty. The lady on the phone said I "should be" because I was under 100,000 miles. When I turned my car in, I was quoted $735, which I think is insane. To go from thinking I was covered to an almost $1,000 bill. Scott Barrett was understanding and said he would see what he could do. He worked with the dealership to get it lower and GMC ended up paying a portion of it. The only reason I couldn't give all stars is because I think that's a price I should have been quoted up front. She told me nothing about how much it might be. More

Head light bulb replacement Fast, dependable, and friendly. All for just a simple light bulb replacement. They even fit me in on a very busy day. Thank you for making my experien Fast, dependable, and friendly. All for just a simple light bulb replacement. They even fit me in on a very busy day. Thank you for making my experience awesome. More

F150 repair Awesome service. Awesome staff. I am pretty sure that I worked with justin. He has glasses and sits at the far desk on the right. You are very luc Awesome service. Awesome staff. I am pretty sure that I worked with justin. He has glasses and sits at the far desk on the right. You are very lucky to have him on your staff. He deserves a big raise!!!!!!! More

Great customer service The service department at Ken Garff Buick GMC is exceptional. Everyone I dealt with was very friendly and professional. The online scheduling is sm The service department at Ken Garff Buick GMC is exceptional. Everyone I dealt with was very friendly and professional. The online scheduling is smooth and easy. The work done on my 2018 Sierra Denali 2500HD was done in a very timely manner. It was everything you should expect from a new car dealer service department and then some. More

Great customer service Very quick and helpful. Got it done super fast and washed my car even though I came in at the end of the workday. Scott was great to work with and ver Very quick and helpful. Got it done super fast and washed my car even though I came in at the end of the workday. Scott was great to work with and very friendly. More

Oil change I like the inspection that the technician does to check for any mechanical issues. Also the car wash. A negative is the time it takes for an oil chang I like the inspection that the technician does to check for any mechanical issues. Also the car wash. A negative is the time it takes for an oil change. I waited for over an hour even though I had an appointment More

Steering motor and column 2006 Pontiac G6 - Electric power steering motor and column were replaced. Steering and handling are now restored. Parts were in stock and the service 2006 Pontiac G6 - Electric power steering motor and column were replaced. Steering and handling are now restored. Parts were in stock and the service was completed as expected. Scott Barrett is an exceptional service advisor. More

Awesomeness This place is awesome. They're the best and the service department is the best. You have no reason to go anywhere else. We hear you. This place is awesome. They're the best and the service department is the best. You have no reason to go anywhere else. We hear you. More

It was great. The service was great, oil change only took 40 minutes which was a good time since I went on my lunch break. Have been to another Ken garff ( VW Orem) The service was great, oil change only took 40 minutes which was a good time since I went on my lunch break. Have been to another Ken garff ( VW Orem) for service on my 2018 and 2019 Jettas, service was great there also. More

Radiator leak I took my 2006 GMC Sierra into the body shop for a coolant leak and spoke to Dustin Eddy the manager about the problem. Very courteous and profession I took my 2006 GMC Sierra into the body shop for a coolant leak and spoke to Dustin Eddy the manager about the problem. Very courteous and professional. He called me when vehicle was ready and when I got there my pickup was clean inside and out. The repair price was very reasonable. First class operation with first class team. Highly recommend this business. Thanks More