Ken Garff Buick GMC Riverdale - Service Center

Lazy, I wont be taking my vehicle back to this dealership. For me, the quality of work done comes down to the details. If they dont do the small things, who knows if they are being thorough on the big things. For me, the quality of work done comes down to the details. If they dont do the small things, who knows if they are being thorough on the big things. I have taken my truck to them 2 oil changes in a row and they never seem to check the air pressure, which then makes me question....are they even rotating the tires? If they aren't doing that how do I know they are doing the other things they are saying? I thought maybe the first time was a fluke, but now will not be returning to this dealership for service. Both representatives in the little office were kind enough, but in reality im there to get my truck taken care of. More

Service I don't have time now to think On twenty five words. How about simply prompt and friendly. Oh yes the coffee and popcorn add a nice touch! I don't have time now to think On twenty five words. How about simply prompt and friendly. Oh yes the coffee and popcorn add a nice touch! More

Quoted $300 for an $88 alignment I brought in my Corvette for a standard alignment, the tech decided it would take him 3hrs... I had it done at another shop with out any of the bs in I brought in my Corvette for a standard alignment, the tech decided it would take him 3hrs... I had it done at another shop with out any of the bs involved. These guys were my go to shop, but I'm VERY dissatisfied with my last two visits... A few weeks back i tried to buy a GMC truck, however the dealer supplied NADA price did not match what my bank provided after pulling the vin. The price they (the dealer) tried to tell me was the value, was well over 3k what it should cost. I was willing to slightly over pay, but not to the point of being ripped off. The salesman kept raising his voice with me everytime i tried to reason with them. I was not impressed... More

Had truck service Excellent service thank youexcellent I always tell family and friends to go to Ken garff you are always treated with respect and they ask if there’s a Excellent service thank youexcellent I always tell family and friends to go to Ken garff you are always treated with respect and they ask if there’s anything else they can do More

Best customers Service I had the best customer service I ever had and will return in a minute I will recommend friends and family to them Thank you so much guys I had the best customer service I ever had and will return in a minute I will recommend friends and family to them Thank you so much guys More

Fast, friendly and professional! I just walked in and needed an oil change and was told how long it would take and it was done sooner! Thank You Charles I just walked in and needed an oil change and was told how long it would take and it was done sooner! Thank You Charles More

Idk I liked it It was everything i expected from a dealership, and had friendly staff on top of that. I loved the soda and popcorn machines, because I unfortunately It was everything i expected from a dealership, and had friendly staff on top of that. I loved the soda and popcorn machines, because I unfortunately had to wait for my brother to get off of work to pick me up, and those kept me distracted. It was nice! More

Good xxxx I took my car to ken garff Buick GMC last week to repair a leak in one of my tires. Charles is awesome he treats me good I took my car to ken garff Buick GMC last week to repair a leak in one of my tires. Charles is awesome he treats me good More

Terrific! Had a wonderful experience. Made my appt online. When I showed up they took it right away. I was able to get all the services I asked for, oil change, Had a wonderful experience. Made my appt online. When I showed up they took it right away. I was able to get all the services I asked for, oil change, tire rotation, and emission check. They were faster than they said, very friendly staff. I couldn’t have asked for a better experience. More

Acadia repair Professional service department taken care of very well. Repairs done in a timely manner. Loaner vehicle was nice to use while the vehicle was under r Professional service department taken care of very well. Repairs done in a timely manner. Loaner vehicle was nice to use while the vehicle was under repairs. More