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Ken Garff Buick GMC Riverdale - Service Center
Ogden, UT
711 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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711 Reviews of Ken Garff Buick GMC Riverdale - Service Center
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Verified Customer
October 30, 2023
Very poor communication. I was very dissatisfied with my experience here and I will not be back! I was very dissatisfied with my experience here and I will not be back! More
by denaligal
October 28, 2023
I was very pleased with the service provided and can recommend it to anyone who inquires. recommend it to anyone who inquires. More
by deanloel1638
Employees Worked With
Other Employees :
Zach Bishop
October 27, 2023
It’s ok I ask them to change the fuel filter. but because the the computer in the truck said I didn’t need to but I wanted it changed because I was going on a road trip but they never did so I had but because the the computer in the truck said I didn’t need to but I wanted it changed because I was going on a road trip but they never did so I had to change it on the road More
by Djillum33
Employees Worked With
Other Employees :
Dusten Barnhart, Zach Bishop, Jeremy Bell
October 25, 2023
Zac and his associates in the service department always seem to be cordial and willing to take care of your needs. I have been impressed with how quickly they get me in and out as far as even the small thi seem to be cordial and willing to take care of your needs. I have been impressed with how quickly they get me in and out as far as even the small things like oil changes. While other places that I’ve been to seem to take four hours or longer, these guys get it done in close to an hour. So no need to have someone pick you up to take you somewhere for a half a day. I simply work on my computer for an hour and get it shout out that it’s ready to go. Keep up the good work. Doug with Lifetime Roofing More
by doug@lifetimeroofing.com
September 20, 2023
We have had our vehicle serviced multiple times and have spent over 7k to get it fixed. It remains to be fixed. Every time we are told it will “100% fix the problem.” When that is not the case. We fill lik spent over 7k to get it fixed. It remains to be fixed. Every time we are told it will “100% fix the problem.” When that is not the case. We fill like we are getting jerked around and draining all of our funds. We will not go back nor ever purchase a future vehicle at this dealership. More
by livefire30
Employees Worked With
Zach Bishop
September 20, 2023
Our last visit was for a recall. It was corrected, however the dealership was not good at keeping us aware what was happening since there was some additional work to be done. It was corrected, however the dealership was not good at keeping us aware what was happening since there was some additional work to be done. More
by deverett70
September 14, 2023
This visit was for an lube and oil change and the service done by the technician was excellent. They did a full review and provided a video for me to see what was happening. That is excellent service! Th done by the technician was excellent. They did a full review and provided a video for me to see what was happening. That is excellent service! Thank you More
by FAMILYSHEPHERD
Employees Worked With
Zach Bishop
September 14, 2023
Cabin air filter cover was not put on correctly after service. Leading to it falling off when I opened the glove box. They fixed the cover but I had to drive back which is 30 or so minutes away. service. Leading to it falling off when I opened the glove box. They fixed the cover but I had to drive back which is 30 or so minutes away. More
by 60caddyking
