Ken Garff Buick GMC Riverdale - Service Center
Ogden, UT
723 Reviews of Ken Garff Buick GMC Riverdale - Service Center
Excellent customer service. Had a rebuilt engine installed in a car I bought from this dealer; lots of shipping delays! Engine came in around 4PM and technician worked through Had a rebuilt engine installed in a car I bought from this dealer; lots of shipping delays! Engine came in around 4PM and technician worked throughout the night to install! More
Branden in the service department is good for getting the job done to fix Ford Edge.Look always for the service department to finish the job on the used car.I wish them the best.Branden help get the Ford Edg job done to fix Ford Edge.Look always for the service department to finish the job on the used car.I wish them the best.Branden help get the Ford Edge fixed..The Sale people was not on the Ball for over 3,000.00 they saled the car need to be fixed.Trust is always needed. More
I am definitely a repeat customer! I had some issues doing an upgrade and these folks were there for me every step of the way, specifically Brandon, Will, and Zach. They got me rolling I had some issues doing an upgrade and these folks were there for me every step of the way, specifically Brandon, Will, and Zach. They got me rolling with no defects noted after a lot of troubleshooting, I must mention Keagan the mechanic as well, he got the job done!! More
Blake Donaldson was prompt and professional with the communication. He send a video explanation of the service that was required along with a quote and timeline to have the work done. communication. He send a video explanation of the service that was required along with a quote and timeline to have the work done. More
Scheduling was very easy. Service was very quick. They scheduled us in for the whole day, but had us done and out in 4 hours, which is always very nice! Service was very quick. They scheduled us in for the whole day, but had us done and out in 4 hours, which is always very nice! More
I SCHEDULED AN APPOINTMENT AND THE WORK WAS DONE AS PROMISED AND DONE QUICKLY, I DID NOT NEED TO WAIT ANY ADDITIONAL TIME, I GOT A VIDEO FROM JOE, JOE DID A GREAT JOB SHOWING ME THINGS ON MY CAR THAT W PROMISED AND DONE QUICKLY, I DID NOT NEED TO WAIT ANY ADDITIONAL TIME, I GOT A VIDEO FROM JOE, JOE DID A GREAT JOB SHOWING ME THINGS ON MY CAR THAT WILL NEED ATTENTION NEXT TIME FOR SERVICE. THANKS JOE! More
After my service, I discovered a significant oil leak that did not exist prior to the service. I had to return to get the problem fixed, as well as spending time and money cleaning up the oil that leaked that did not exist prior to the service. I had to return to get the problem fixed, as well as spending time and money cleaning up the oil that leaked onto my garage floor. The service tech also changed the settings on my dashboard, which was not appreciated or expected. Every time I went back to the service department the people who work there had no recollection of who I was, even during the same day. Not a good experience. More