Ken Garff Buick GMC Riverdale - Service Center

Wonderful people, wonderful service . I will always support this dealer. They treat everyone so great. I will always support this dealer. They treat everyone so great. More

Will, Zach and Brandon in the Service Department always go above and beyond. My wife got a nail in her tire in Riverdale, so she stopped by to see if they could fix it. They got her right in, put the don go above and beyond. My wife got a nail in her tire in Riverdale, so she stopped by to see if they could fix it. They got her right in, put the donut on so she could get to work and had the new tire mounted and ready to put on the car by the end of her work day. Thanks for helping her out! More

We had to wait for 3 weeks to get in for a service, since having the service we have had a service restraint system warning. We brought it in to check it and was told it set a hard code. Being a safety since having the service we have had a service restraint system warning. We brought it in to check it and was told it set a hard code. Being a safety concern I thought they could resolve or fix the probelm, but was told it would be Nov 17th before they could fix it seing inside of the service bays we could see no vehicles being worked on and was wondering why it would take so long to fix a safety item? More

The experience at Ken Garff was very gratifying. You accomidated my needs in a timely maner and at a fare price. You accomidated my needs in a timely maner and at a fare price. More

Zach was great about keeping in touch with me however, after it being in service for over a week, my vehicle still is not functioning correctly. This is the second time my vehicle has been in service for after it being in service for over a week, my vehicle still is not functioning correctly. This is the second time my vehicle has been in service for this issue. More

Fast, friendly service, Nice and clean facility, Employees are great to work with, Honestly, other than they now close on Saturdays I have nothing negative to say. Just ordered a new facility, Employees are great to work with, Honestly, other than they now close on Saturdays I have nothing negative to say. Just ordered a new Sierra Denali from them. More

Service department got the job done! Very satisfied with repair and communications. Recommend this dealer if you need service/repair. Very satisfied with repair and communications. Recommend this dealer if you need service/repair. More

The tech broke a piece of the under carriage in my truck when working on my truck. They also left all the stuff in my glove box sitting on the seat. I have talked to service and taken the truck back in to when working on my truck. They also left all the stuff in my glove box sitting on the seat. I have talked to service and taken the truck back in to have them fix it. They are not willing to fix it. I know the piece wasn't broken prior to taking the truck in. So now I am stuck with trying to fix it on my own. I have purchased at least 3 new vehicles from Ken Garff Nissan. I had purchased the 3 plan oil change for the truck. With what has happened to my truck, I definitely won't ever have any of my vehicles service by Ken Garff and will not buy another vehicle from Ken Garff. I don't expect and response and I won't be back ever. Highly dissappointed! More