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Ken Garff Buick GMC Riverdale - Service Center
Ogden, UT
723 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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723 Reviews of Ken Garff Buick GMC Riverdale - Service Center
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Verified Customer
January 04, 2023
In November, I was going to purchase the Advantage Plan for Oil Changes, Tire Rotations, and the 15-point check for a value price. I appreciated the invitation to wait and purchase the package on Black Fri for Oil Changes, Tire Rotations, and the 15-point check for a value price. I appreciated the invitation to wait and purchase the package on Black Friday for an even better deal. The thing that stood out to me was that a car wash was also mentioned as part of the package, which was an additional incentive for me to select the package deal. At the end of my first service in December I noticed that the car didn't look any cleaner than when I left it. Being curious, I asked about it and was told that the car wash was no longer offered. So I drove away slightly disappointed in a dirty car. A great plus, however, was the video review of the service by the technician. I really found that helpful! More
by SDHUBBARD
Employees Worked With
Kara Campbell
January 04, 2023
The Advantage Care servicing went much quicker than expected. Very impressed. Although it is not a big deal, it seems like I had received a car wash as part of my previous visits, but not this time. expected. Very impressed. Although it is not a big deal, it seems like I had received a car wash as part of my previous visits, but not this time. Maybe it was due to sub-freezing temperatures on the day of my most recent visit. No big problem. More
by ALLANTWEDE
Employees Worked With
Zach Bishop, Kara Campbell
December 31, 2022
I was allowed to use a competitor’s coupon and saved a few bucks on my emissions test. I was pleasantly surprised to learn this dealership didn’t charge anything extra to renew my annual vehicle registra few bucks on my emissions test. I was pleasantly surprised to learn this dealership didn’t charge anything extra to renew my annual vehicle registration and was able to get my sticker on the spot. More
by Stroudg21
Employees Worked With
Zach Bishop, Kara Campbell
December 27, 2022
Our previous car a 2014 Regal was scheduled for an oil change and upon return we were informed of a oil pan leak, which would cost $1,400 to repair. I did more research and discovered there was nothing wr change and upon return we were informed of a oil pan leak, which would cost $1,400 to repair. I did more research and discovered there was nothing wrong with the car. Several months ago I brought my 2020 Enclave in for warrantee work (backup camera and trailer electrical connection) neither of which were repaired. The machanics are not performing the task they claim they are. More
by packeredward
Employees Worked With
Zach Bishop, Brandon Stone, Kara Campbell
December 18, 2022
Amazing service and staff that does everything they can to take care of you. Even in these times of crazy supply issues for parts. I trust no other dealership with my vehicles. I even have free maintenance to take care of you. Even in these times of crazy supply issues for parts. I trust no other dealership with my vehicles. I even have free maintenance service available from other local delearships that came with the purchase of my cars, and I choose to pay Ken Garff Riverdale GMC for them anyway. Thanks team for always taking care of me and the family when we need you. More
by chambers.rich7
Employees Worked With
Other Employees :
Zach Bishop, Brandon Stone, Kara Campbell
December 18, 2022
Quick and thorough work. Best GMC operation in the region. The managers at the front desk are thoughtful and pleasant to work with. Best GMC operation in the region. The managers at the front desk are thoughtful and pleasant to work with. More
by CRAIGSBRADFORD
Employees Worked With
Zach Bishop, Brandon Stone, Kara Campbell
December 16, 2022
I did not get any service. I have been waiting for a year for the seat warmers and have got the run around and delays. Won't be any referrals from this customer I have been waiting for a year for the seat warmers and have got the run around and delays. Won't be any referrals from this customer More
by dbrooks4141
Employees Worked With
Other Employees :
Karen Jacobsen, Zach Bishop, Brandon Stone, Kara Campbell
