Ken Garff Buick GMC Riverdale - Service Center
Ogden, UT
723 Reviews of Ken Garff Buick GMC Riverdale - Service Center
I have serviced my car with Ken Garff Buick for about 10 years now and I have found they are the best service department I have ever worked with. I really appreciate the timely video from the mechanic show years now and I have found they are the best service department I have ever worked with. I really appreciate the timely video from the mechanic showing the work needed to be done or the work that was accomplished. I have found their work accurate and fast. thank you Bruce Shepherd More
For the first oil change, I got home and had oil dripping all over my cement in my garage. They didn't wipe off the spilled oil from the undercarriage of my vehicle. all over my cement in my garage. They didn't wipe off the spilled oil from the undercarriage of my vehicle. More
I took my 2022 pickup in to have the steering wheel and front and back heat modules installed that were missing. Both modules were installed but only the steering wheel one worked. The heated /cooled seats front and back heat modules installed that were missing. Both modules were installed but only the steering wheel one worked. The heated /cooled seats did neither. I was able to bring it in a couple of days later and the tech found that the module did not work. It was replaced and I left the dealership with it functioning. I don’t know if it was checked at installation or it died before I picked up my vehicle but it is kind of disappointing that after waiting almost a year after I bought it that I had to make two trips to get something that works. I am glad that Ken Garff GMC was able to fix it though. More
Have always had a good experience with KG Riverdale, recently Merissa in the service department was excellent. When our platinum extended warranty was being denied for a transmission, she worked with th recently Merissa in the service department was excellent. When our platinum extended warranty was being denied for a transmission, she worked with the warranty company to ensure it was covered based on the record of service which we had always done through KG Riverdale. Highly recommend KG Riverdale - MBraucher More
Shauni was a great help! Open communication and timely responses, she really made this whole thing feel a lot smoother. I really appreciate that she addressed all my concerns Open communication and timely responses, she really made this whole thing feel a lot smoother. I really appreciate that she addressed all my concerns and made sure the tech was updated with all the extra things I added to the list of things that needed to be fixed. More
Very satisfied Stephen was on top what I wanted, he work very efficient to make sure I was happy would highly recommend Ken Garff of Riverdale very efficient to make sure I was happy would highly recommend Ken Garff of Riverdale More