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Ken Garff Buick GMC Riverdale - Service Center

Ogden, UT

4.0
723 Reviews

723 Reviews of Ken Garff Buick GMC Riverdale - Service Center

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April 08, 2023

I just want to say Merissa cook woy went to baddle for me and I appreciate it thanks More

by kellyburdette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merissa Cook
April 08, 2023

I have serviced my car with Ken Garff Buick for about 10 years now and I have found they are the best service department I have ever worked with. I really appreciate the timely video from the mechanic show More

by FAMILYSHEPHERD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merissa Cook
March 31, 2023

Super helpful. They always have a helpful attitude and willing to take care of me. More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Bishop
March 31, 2023

The service department replaced my oil pan and gaskets. They were fast and efficient. I would highly recommend them to anyone. More

by FAMILYSHEPHERD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merissa Cook
March 23, 2023

For the first oil change, I got home and had oil dripping all over my cement in my garage. They didn't wipe off the spilled oil from the undercarriage of my vehicle. More

by tdonoviel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Mar 27, 2023 -

Ken Garff Buick GMC Riverdale responded

Hello, Thank you for leaving a review. We want all of our service customers to have a 5-star experience with our dealership, and we're sorry to hear that we fell short of expectations during your visit. Our team is currently evaluating your review to look for ways to make things right and improve for next time. In the meantime, please feel free to contact us directly. Thank you. Joey Burns, General Manager joeyb@kengarff.com

March 21, 2023

I took my 2022 pickup in to have the steering wheel and front and back heat modules installed that were missing. Both modules were installed but only the steering wheel one worked. The heated /cooled seats More

by aeroqe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Bishop, Merissa Cook
March 20, 2023

Have always had a good experience with KG Riverdale, recently Merissa in the service department was excellent. When our platinum extended warranty was being denied for a transmission, she worked with th More

by MJBRAUCHER
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merissa Cook
March 19, 2023

Shauni was a great help! Open communication and timely responses, she really made this whole thing feel a lot smoother. I really appreciate that she addressed all my concerns More

by ashlyndumond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauni
March 17, 2023

Very satisfied Stephen was on top what I wanted, he work very efficient to make sure I was happy would highly recommend Ken Garff of Riverdale More

by lannetteowen5864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Veeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawson Shaw, Kara Campbell
March 16, 2023

Justin kept me informed on the progress of work on my car. Very professional . Always answered whatever questions I had. More

by nelsonrh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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